"Information in context" is the simplest way to describe our firm's new portal. There are a variety of contexts – personal pages, practice areas, library services, a learning centre, firm services and departments and clients and matters. Our portal is highly integrated with a number of firm applications, including our document management system and our accounting system. Users access all of their applications and all on-line services from the portal (the portal is the new firm desktop – on the screen 24/7).
I was particularly interested in figuring out how to integrate "external" information into our portal pages. Before tackling . . . [more]