(This article comes from the latest issue of LAWPRO's new Webzine and magazine.)

Almost every day LAWPRO receives calls and emails from lawyers who are acting on files that are possible or obvious frauds. The types of sham matters targeting lawyers range from collections and commercial loans to real estate and mortgage transactions.

Based on feedback, we believe that lawyers and law office staff are generally more aware of the red flags that warn of potential fraud. Lawyers are more often identifying and stopping frauds targeting them.

However, these calls also tell us that several recurring misconceptions are preventing some lawyers from recognizing potential frauds. To help you spot matters that may involve a fraud, keep these common misconceptions in mind:

Fraudsters are always “new” clients: Generally this is true, but there are degrees of “newness.” We have seen frauds in which a new client will retain (and pay) a lawyer to do work on a smaller matter that otherwise appears legitimate (e.g., an incorporation),and then come back months later to engage the lawyer to work on the fraudulent matter.

Emails from fraudsters will be very obvious: Probably every lawyer in Canada has received an email that is clearly an attempt at fraud. The clues can include one or more of the following: promises of large sums of money, a scenario that doesn’t add up, bad grammar and loads of spelling mistakes. While the really bad emails are easy to spot, the really good ones are not. We have seen attempted and successful frauds initiated by emails that had little or nothing in them that would raise suspicions. In some frauds, we have seen emails that appear to come from another lawyer (or the staff person of a lawyer who has conveniently gone on vacation). The email will include links to a real law firm’s website, where there will be information on the lawyer who allegedly sent the email. However, a careful inspection will show that the email address and phone number for the supposed sender will not be legitimate (i.e., consistent with the information on the website). They will put you in touch with the fraudster instead.

Fraudsters will only contact you by email or telephone: While the initial contact might be an email message or phone call, we have seen frauds in which the perpetrators visit a lawyer’s office multiple times over weeks or even months. Fraudsters will provide valid-looking identification, including an Ontario driver’s licence. Note: The driver’s licence provided by fraudster clients is almost always fake. Note to Ontario lawyers: To confirm that a driver’s licence is valid, use the Ontario Ministry of Transportation’s online Driver Licence Check (www.dlcheck.rus.mto.gov.on.ca/Scripts/OrderForm.asp).

The fraudsters won’t go as far as faking contact info on documents or a cheque: We have had a few calls from lawyers who didn’t think that the fraudsters would go as far as faking contact information on a forged bank draft. Don’t be fooled. This is a critical part of the ruse. See the next point.

The client, lender, seller and buyer can’t really all be in cahoots– can they? Yes they can! Don’t be fooled. Frauds are getting much more sophisticated, and there are usually multiple accomplices involved. All of the documents will look real and be drafted to make the transaction look legitimate. They will put you in touch with the co-conspirators. In one commercial loan fraud, the target lawyer spent many hours over several days going back and forthwith a representative of the supposed lender negotiating terms of the loan and security documentation. On another fraudulent matter, loan instructions came from someone pretending to be a major bank employee.

The fraudsters were so smooth, I never suspected a thing: Several of the lawyers who called us said that in hindsight they were surprised at how friendly and talkative the fraudsters were. The fraudsters seemed to have all the right answers to any questions they were asked. The fraudsters even played on cultural connections where they existed.

Carefully review the above misconceptions so that you don’t become a victim of fraud. Remain on high alert and don’t let your guard down. Frauds are becoming ever more sophisticated, and the fraudsters appear to be going to ever greater lengths to try to trick lawyers into accepting bogus cheques or bank drafts and disbursing good funds from their trust accounts.

Thankfully, we have not seen another organized fraud similar to the one that occurred just prior to the Victoria Day weekend (but expect we will at some point). Use the fraud prevention resources mentioned in the sidebar below, and call your insurer if you are acting on a matter that is a possible or obvious fraud. You insurer will want to help you avoid being the victims of fraud and prevent expensive fraud-related claims.

These resources will help you avoid being duped. They are all available at www.practicepro.ca/fraud.

Dan Pinnington is a technology evangelist and is well known for his “tech tips”. As the Director, practicePRO at the Lawyers’ Professional Indemnity Company (LAWPRO), Dan helps lawyers avoid malpractice claims. His vision, energy and ideas have made practicePRO an internationally recognized claims prevention initiative. He is a prolific writer, speaker and blogger on legal malpractice, risk management, legal technology, and law practice management issues. He is a veteran of hundreds of presentations at law firms and conferences all over North America and has chaired more than a dozen major conferences. Dan was inducted as a Fellow of the College of Law Practice Management in 2007. The American Bar Association just published The Busy Lawyer’s Guide To Success: Tips to Power Your Practice, a book he co-authored with Reid Trautz. He is currently Editor-in-Chief of the ABA LPM’s Law Practice magazine, was Chair of ABA TECHSHOW 2007 and helped launch the Law Practice Today Webzine.
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