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	<title>Comments on: Practicing Law on the Road: The Role of the Cloud and the Emergence of the Virtual Law Firm</title>
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	<link>http://www.slaw.ca/2010/01/19/practicing-law-on-the-road-the-role-of-the-cloud-and-the-emergence-of-the-virtual-law-firm/</link>
	<description>Canada&#039;s online legal magazine</description>
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		<title>By: Michael Dundas</title>
		<link>http://www.slaw.ca/2010/01/19/practicing-law-on-the-road-the-role-of-the-cloud-and-the-emergence-of-the-virtual-law-firm/comment-page-1/#comment-716166</link>
		<dc:creator>Michael Dundas</dc:creator>
		<pubDate>Sat, 30 Jan 2010 17:40:18 +0000</pubDate>
		<guid isPermaLink="false">http://www.slaw.ca/?p=16486#comment-716166</guid>
		<description>@james 
&quot;While security should always be on your IT team’s minds, the risk of having data on a portable device is far greater than securing cloud services.&quot; 

That is not necessarily true and more a subjective than objective statement.  There are laptop configurations where getting the data off that device would be a lot more difficult than from a cloud service.  It really depends on how you manage your devices, and the security of the cloud service provider.  All of which should be assessed by competent and qualified security teams.

-mike.</description>
		<content:encoded><![CDATA[<p>@james<br />
&#034;While security should always be on your IT team’s minds, the risk of having data on a portable device is far greater than securing cloud services.&#034; </p>
<p>That is not necessarily true and more a subjective than objective statement.  There are laptop configurations where getting the data off that device would be a lot more difficult than from a cloud service.  It really depends on how you manage your devices, and the security of the cloud service provider.  All of which should be assessed by competent and qualified security teams.</p>
<p>-mike.</p>
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		<title>By: James</title>
		<link>http://www.slaw.ca/2010/01/19/practicing-law-on-the-road-the-role-of-the-cloud-and-the-emergence-of-the-virtual-law-firm/comment-page-1/#comment-716107</link>
		<dc:creator>James</dc:creator>
		<pubDate>Thu, 28 Jan 2010 18:23:05 +0000</pubDate>
		<guid isPermaLink="false">http://www.slaw.ca/?p=16486#comment-716107</guid>
		<description>We see a need for both DaaS and SaaS. While Google Apps hosts our email, calendaring and working documents, Some of our legacy software will only run on a Windows desktop OS. Concordance for example. What we have done is custom built a Linux live CD/USB that will boot from any computer. The OS is customized to start in 10 seconds and allows the user to access SaaS and DaaS (Virtuozzo VDI) services w/o configuration, just a pass key/login. Nothing is stored on the device and the memory is dumped on shutdown so there is no security risk of loss or theft. The Google Apps SaaS has an \Off line\ mode for non service areas. We also have a product from quest.com that allows DaaS access in a normal web browser window. While security should always be on your IT team&#039;s minds, the risk of having data on a portable device is far greater than securing cloud services.</description>
		<content:encoded><![CDATA[<p>We see a need for both DaaS and SaaS. While Google Apps hosts our email, calendaring and working documents, Some of our legacy software will only run on a Windows desktop OS. Concordance for example. What we have done is custom built a Linux live CD/USB that will boot from any computer. The OS is customized to start in 10 seconds and allows the user to access SaaS and DaaS (Virtuozzo VDI) services w/o configuration, just a pass key/login. Nothing is stored on the device and the memory is dumped on shutdown so there is no security risk of loss or theft. The Google Apps SaaS has an \Off line\ mode for non service areas. We also have a product from quest.com that allows DaaS access in a normal web browser window. While security should always be on your IT team&#039;s minds, the risk of having data on a portable device is far greater than securing cloud services.</p>
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		<title>By: Chris</title>
		<link>http://www.slaw.ca/2010/01/19/practicing-law-on-the-road-the-role-of-the-cloud-and-the-emergence-of-the-virtual-law-firm/comment-page-1/#comment-715950</link>
		<dc:creator>Chris</dc:creator>
		<pubDate>Wed, 20 Jan 2010 12:47:45 +0000</pubDate>
		<guid isPermaLink="false">http://www.slaw.ca/?p=16486#comment-715950</guid>
		<description>In addition to solutions like Clio, Time59 (&lt;a href=&quot;http://www.time59.com&quot; rel=&quot;nofollow&quot;&gt;www.time59.com&lt;/a&gt;) is a lower cost SaaS option that manages time and billing.</description>
		<content:encoded><![CDATA[<p>In addition to solutions like Clio, Time59 (<a href="http://www.time59.com">http://www.time59.com</a>) is a lower cost SaaS option that manages time and billing.</p>
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		<title>By: Nicole Garton-Jones</title>
		<link>http://www.slaw.ca/2010/01/19/practicing-law-on-the-road-the-role-of-the-cloud-and-the-emergence-of-the-virtual-law-firm/comment-page-1/#comment-715939</link>
		<dc:creator>Nicole Garton-Jones</dc:creator>
		<pubDate>Tue, 19 Jan 2010 22:55:17 +0000</pubDate>
		<guid isPermaLink="false">http://www.slaw.ca/?p=16486#comment-715939</guid>
		<description>Jason,
 
So far as multiple SaaS application integration is concerned, the issue is not one of access -- no question this is solved through any multi-tab browser as you rightly point out -- but rather data and document sharing among them, as well as unified authentication. As mentioned, SaaS applications have the potential to add tremendous value and are can certainly still serve as part of a total solution in the hosted desktop model.

With respect to what exactly constitutes &quot;the cloud&quot; - noting that it is an evolving concept and a topic of current debate.</description>
		<content:encoded><![CDATA[<p>Jason,</p>
<p>So far as multiple SaaS application integration is concerned, the issue is not one of access &#8212; no question this is solved through any multi-tab browser as you rightly point out &#8212; but rather data and document sharing among them, as well as unified authentication. As mentioned, SaaS applications have the potential to add tremendous value and are can certainly still serve as part of a total solution in the hosted desktop model.</p>
<p>With respect to what exactly constitutes &#034;the cloud&#034; &#8211; noting that it is an evolving concept and a topic of current debate.</p>
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		<title>By: James Eason</title>
		<link>http://www.slaw.ca/2010/01/19/practicing-law-on-the-road-the-role-of-the-cloud-and-the-emergence-of-the-virtual-law-firm/comment-page-1/#comment-715934</link>
		<dc:creator>James Eason</dc:creator>
		<pubDate>Tue, 19 Jan 2010 14:54:45 +0000</pubDate>
		<guid isPermaLink="false">http://www.slaw.ca/?p=16486#comment-715934</guid>
		<description>SaaS management systems for law firms are close to eliminating the need for any desktop solution at all. You mentioned non-integration of email into some SaaS products as a drawback. What about Gmail (SaaS)? It isn&#039;t difficult to manage your practice in a SaaS environment like &lt;a href=&quot;http://gomatters.com&quot; rel=&quot;nofollow&quot;&gt;GoMatters&lt;/a&gt; or &lt;a href=&quot;http://goclio.com&quot; rel=&quot;nofollow&quot;&gt;Clio&lt;/a&gt; and simply open another tab in your browser for your email or open your documents in Google Docs.

To log back into the office on a remote desktop to manage things is not &quot;the cloud&quot;.  Remote desktops are just that, your desktop and not the cloud. The fact you can access it over the internet doesn&#039;t mean you&#039;re using the cloud.</description>
		<content:encoded><![CDATA[<p>SaaS management systems for law firms are close to eliminating the need for any desktop solution at all. You mentioned non-integration of email into some SaaS products as a drawback. What about Gmail (SaaS)? It isn&#039;t difficult to manage your practice in a SaaS environment like <a href="http://gomatters.com">GoMatters</a> or <a href="http://goclio.com">Clio</a> and simply open another tab in your browser for your email or open your documents in Google Docs.</p>
<p>To log back into the office on a remote desktop to manage things is not &#034;the cloud&#034;.  Remote desktops are just that, your desktop and not the cloud. The fact you can access it over the internet doesn&#039;t mean you&#039;re using the cloud.</p>
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		<title>By: Michael Dundas</title>
		<link>http://www.slaw.ca/2010/01/19/practicing-law-on-the-road-the-role-of-the-cloud-and-the-emergence-of-the-virtual-law-firm/comment-page-1/#comment-715929</link>
		<dc:creator>Michael Dundas</dc:creator>
		<pubDate>Tue, 19 Jan 2010 08:37:41 +0000</pubDate>
		<guid isPermaLink="false">http://www.slaw.ca/?p=16486#comment-715929</guid>
		<description>Good article highlighting the idea of working remotely and using &#039;the cloud&#039;, specifically virtual desktops.  Especially when it comes to law firms where traditionally change is slower than some other technological industries.

I do think that the security aspect is being downplayed when it comes to cloud computing, laptop security, and pda security. 

Cloud computing brings with it many new security issues that law firms will have to address.  You indicated a &#039;private&#039; cloud, an option being considered by many lately.  While it offers the benefit of 100% control, it also offers the increased security risk.  Do you have a security team that can keep up with all the latest security risks in the cloud at the same level as Amazon or Google?  Most likely not, in which case one can argue that using Google or Amazon from a security perspective is a better choice. 

Private cloud maintenance is another issue.  Cloud computing is a &#039;new&#039; technology (for purposes of this entry), does your law firm have the resources to pay to keep the cloud active and up-to-date?  Again you are competing with the likes of Amazon and Google in this area.  

With a laptop and your data on a private cloud, encryption and laptop security is not necessary.  Yet if I was a person interested in obtaining information about a particular case, installation of a trojan that lets me capture keystrokes, screen shots would be all that is needed and there are many of those around today.  Why attack Google or Amazons security, when chances are the laptop of the end user is the weakest link and will get me what I am interested in?

When you mention PDA security, you explain using security policy enforcement on iPhones and Blackberries.  Currently the iPhone has very limited security.  The password is easily bypassed and doing so is readily available on the Internet.  Forensic imaging of the Iphone is easily done as well for later analysis.  While the Blackberry currently offers a much more robust security and management architecture, wiping of the password remotely assumes the Blackberry is accessible even if stolen.  If one is serious about obtaining data, simple use of a faraday bag, signal jammer, or going underground will neutralize any remote access attempt. 

Security is risk assessment and needs to be decided by all firms as they decide and migrate to the cloud, remote access etc. It is important that you properly consult with security experts that can assist you to minimize your exposure and point out where you will be exposed in your new solutions.  In this way, you can consciously manage the risk.</description>
		<content:encoded><![CDATA[<p>Good article highlighting the idea of working remotely and using &#039;the cloud&#039;, specifically virtual desktops.  Especially when it comes to law firms where traditionally change is slower than some other technological industries.</p>
<p>I do think that the security aspect is being downplayed when it comes to cloud computing, laptop security, and pda security. </p>
<p>Cloud computing brings with it many new security issues that law firms will have to address.  You indicated a &#039;private&#039; cloud, an option being considered by many lately.  While it offers the benefit of 100% control, it also offers the increased security risk.  Do you have a security team that can keep up with all the latest security risks in the cloud at the same level as Amazon or Google?  Most likely not, in which case one can argue that using Google or Amazon from a security perspective is a better choice. </p>
<p>Private cloud maintenance is another issue.  Cloud computing is a &#039;new&#039; technology (for purposes of this entry), does your law firm have the resources to pay to keep the cloud active and up-to-date?  Again you are competing with the likes of Amazon and Google in this area.  </p>
<p>With a laptop and your data on a private cloud, encryption and laptop security is not necessary.  Yet if I was a person interested in obtaining information about a particular case, installation of a trojan that lets me capture keystrokes, screen shots would be all that is needed and there are many of those around today.  Why attack Google or Amazons security, when chances are the laptop of the end user is the weakest link and will get me what I am interested in?</p>
<p>When you mention PDA security, you explain using security policy enforcement on iPhones and Blackberries.  Currently the iPhone has very limited security.  The password is easily bypassed and doing so is readily available on the Internet.  Forensic imaging of the Iphone is easily done as well for later analysis.  While the Blackberry currently offers a much more robust security and management architecture, wiping of the password remotely assumes the Blackberry is accessible even if stolen.  If one is serious about obtaining data, simple use of a faraday bag, signal jammer, or going underground will neutralize any remote access attempt. </p>
<p>Security is risk assessment and needs to be decided by all firms as they decide and migrate to the cloud, remote access etc. It is important that you properly consult with security experts that can assist you to minimize your exposure and point out where you will be exposed in your new solutions.  In this way, you can consciously manage the risk.</p>
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