January 4, 2012
Heather
Colman
Content Curation for Marketing
by Heather Colman
January 4, 2012
I attended an interesting webinar on “Content Curation on the Social Intranet.” given by Shel Holtz of Holtz Communication + Technology on December 13th. While the concept is not new and several articles have been written on the topic, it did make me wonder why law firms have not utilized content curation to bring together commentary that they have published on their websites, blogs, twitter feeds, email blasts, videos and podcasts. Curating the best content by topic would make it much easier for clients to find all of the information produced by a law firm on a particular subject.
According to Shel, organizations need to think like publishers and become trusted guides and content curators. In an early blog posting from 2009, Rohit Bhargava defined the content curator as “someone who continually finds, groups, organizes and shares the best and most relevant content on a specific issue online.” Anybody who has used social bookmarking tools like Digg or Delicious or shared links via an email or Twitter could in fact be called a content curator.
Shel adds to this definition by stating that curators must also provide context and meaning to explain why they have decided to share specific content. According to Shel, the curation process should involve the five following steps:
- Identification – Know your audience
- Collection – Collect content based on a topic
- Documentation – Document the original sources of content
- Context – Provide additional context and meaning
- Display – Present the information in the best possible way
ITWorldCanada is an excellent example of content curation in the enterprise technology context. It collects stories from around the world and each story has an annotation as to why it is worth reading. A big thanks to Connie Crosby for highlighting two Canadian curation tools called ConnectedN and Equentia and mentioning the ITWorldCanada site on her blog. Law firms could provide similar micro sites that curate their own content from a variety of platforms on topical and timely legal issues.
A couple of tools mentioned during the Webinar are Storify and Scoop.It which combine aggregation, curation and the ability to add context to each post. I tried both and found Scoop.It easy to use. It allows you the ability to create multiple curated topics and quickly publish a blog post or web page that you are reading on the fly. The stories are presented in an online magazine format and topics are searchable and can be followed by other people. Scoop.IT also creates an automatic search that runs in the background and is based on keywords that were added during the creation of the topic. You can choose to publish any stories found in the search results, delete the story or remove the source.
In order to test the software, I created a topic called Holiday E-Cards and curated law firm holiday e-cards that have been sent to me or posted on law firm websites. I also added an e-card from a design firm that was mentioned a number of times on twitter and is quite innovative and fun! Using Scoop.It, I was able to move the position of the cards displayed as well as add personal commentary. Scoop.It just launched a professional version for business organizations that can be branded with the firm logo, colour and fonts and integrated on its website.
Shel also talked about using content curation internally to address the abundance of information on Intranets and also provide context. Good use scenarios include curating content from employee blogs, firm initiatives, training and social events. Marketing departments could also curate content about the company, competitors, industry or market place. Finally, content curation can be used for personal knowledge management to collect and organize information on specific topics. Twitter Lists, Twitter Times, Google + Sparks and Paper.Li are individual curation tools that collect content based on subject matter expertise, keywords or a particular interest, to read at a later point.
Content curation, whether used for internal or external purposes, is a very effective way to filter through the enormous amount of information that is being published on a daily basis. It helps you distinguish the signal from the noise.
I attended an interesting webinar on “Content Curation on the Social Intranet.” given by Shel Holtz of Holtz Communication + Technology on December 13th. While the concept is not new and several articles have been written on the topic, it did make me wonder why law firms have not utilized content curation to bring together commentary that they have published on their websites, blogs, twitter feeds, email blasts, videos and podcasts. Curating the best content by topic would make it much easier for clients to find all of the information produced by a law firm on a particular subject.
According to Shel, organizations need to think like publishers and become trusted guides and content curators. In an early blog posting from 2009, Rohit Bhargava defined the content curator as “someone who continually finds, groups, organizes and shares the best and most relevant content on a specific issue online.” Anybody who has used social bookmarking tools like Digg or Delicious or shared links via an email or Twitter could in fact be called a content curator.
Shel adds to this definition by stating that curators must also provide context and meaning to explain why they have decided to share specific content. According to Shel, the curation process should involve the five following steps:
- Identification – Know your audience
- Collection – Collect content based on a topic
- Documentation – Document the original sources of content
- Context – Provide additional context and meaning
- Display – Present the information in the best possible way
ITWorldCanada is an excellent example of content curation in the enterprise technology context. It collects stories from around the world and each story has an annotation as to why it is worth reading. A big thanks to Connie Crosby for highlighting two Canadian curation tools called ConnectedN and Equentia and mentioning the ITWorldCanada site on her blog. Law firms could provide similar micro sites that curate their own content from a variety of platforms on topical and timely legal issues.
A couple of tools mentioned during the Webinar are Storify and Scoop.It which combine aggregation, curation and the ability to add context to each post. I tried both and found Scoop.It easy to use. It allows you the ability to create multiple curated topics and quickly publish a blog post or web page that you are reading on the fly. The stories are presented in an online magazine format and topics are searchable and can be followed by other people. Scoop.IT also creates an automatic search that runs in the background and is based on keywords that were added during the creation of the topic. You can choose to publish any stories found in the search results, delete the story or remove the source.
In order to test the software, I created a topic called Holiday E-Cards and curated law firm holiday e-cards that have been sent to me or posted on law firm websites. I also added an e-card from a design firm that was mentioned a number of times on twitter and is quite innovative and fun! Using Scoop.It, I was able to move the position of the cards displayed as well as add personal commentary. Scoop.It just launched a professional version for business organizations that can be branded with the firm logo, colour and fonts and integrated on its website.
Shel also talked about using content curation internally to address the abundance of information on Intranets and also provide context. Good use scenarios include curating content from employee blogs, firm initiatives, training and social events. Marketing departments could also curate content about the company, competitors, industry or market place. Finally, content curation can be used for personal knowledge management to collect and organize information on specific topics. Twitter Lists, Twitter Times, Google + Sparks and Paper.Li are individual curation tools that collect content based on subject matter expertise, keywords or a particular interest, to read at a later point.
Content curation, whether used for internal or external purposes, is a very effective way to filter through the enormous amount of information that is being published on a daily basis. It helps you distinguish the signal from the noise.
Respond: make a comment | read the 2 comments
Share: Email | Save as PDF | Print
| Bookmark & Share |
| 
More columns on Columns: Legal Marketing | from Heather Colman
Make a comment:
Note that some comments may be moderated. If you have not had an approved comment here before, your comment will be held for approval. We are glad to publish comments that address issues raised in the post or other comments on it and that contribute to a fruitful discussion. We do not publish comments that seek to promote commercial products, that make personal attacks, or that seek personal legal advice.
Although we do not require it, we ask that in making a comment you use your full name. You must supply a valid email address, which will not appear with your comment.
|
the count:
8281 posts | 11497 comments
recent comments  
As Richard Ferguson, a lawyer friend of ours says on his email message: “People may forget what you said…. People may forget what you did…. but people will never forget … »»Practice There are two possible approaches to personal current awareness: Develop excellent searching skills so that you can find what you need when you need it Pick a fairly narrow specialty … »»Research “It is better to have a permanent income than to be fascinating” was said once by Oscar Wilde. The final tip in this series is the capstone issue in our … »»Practice
-
Available online today are four new chapters of the publication Women in Canada: A Gender-based Statistical Report, which explores the socio-demographic and economic circumstances of Canadian women in general.
-
The bill amends the Constitution Act, 1867 by readjusting the number of members and the representation of the provinces in the House of Commons.
-
-
Blueseed plans to buy a ship and turn it into a floating incubator anchored in international waters off the coast of California.
-
Under Prime Minister Stephen Harper, the flow of information out of Ottawa has slowed to a trickle.
-
-
"…the IPC has exclusive jurisdiction to decide whether a record is in the custody or control of a university in the context of an access request…"
-
-
John J.L. Hunter, Q.C. of Vancouver has been elected President for 2011-2012
-
Detailed results from 321 members.
These summaries of selected recent cases are provided each week to Slaw by Maritime Law Book.
More information.
-
Limitation of Actions - Actions in contract - Actions for debt - General
Moody died on December 3, 2005, leaving four adult children. Pursuant to Moody’s will two of her children, James and Tyrell, were appointed executors of the estate. It was alleged that, during her ...
-
Barristers and Solicitors - Discipline - Suspension - For professional misconduct
McLean pled guilty five counts of conduct unbecoming a lawyer. The Discipline Committee suspended him from practice for four months and placed him on indefinite supervision. McLean appealed the length of the penalty.
The Saskatchewan ...
-
Mines and Minerals - Operation of mines, quarries and wells - Licences and permits - Appeals or judicial review - Standing - Costs
Grizzly Resources Ltd. (Grizzly). made an applications to the Energy Resources Conservation Board to drill two sour gas wells on the same site. ...
-
Narcotic Control - Offences - Trafficking - Elements of
The accused was charged with trafficking in cocaine. The trial judge granted the accused’s motion to discharge the charge. The Crown appealed.
The Saskatchewan Court of Appeal allowed the appeal and ordered a new trial.
Link ...
This is a listing of a few upcoming events in Canada of interest to lawyers, law students, legal librarians, and others involved in the practice of law.
Clicking on any event in the list below will give you access to more information and to links allowing you to see the full entry and to add the event to your own calendar.
Click this link for a fuller version of the TalkLaw/ParLoi calendar of events and for instructions as to how to add events and calendars to your own calendar.
|
Thanks for the mention, Heather.
Libraries have long provided news clipping type services for their clients (be it law firm, government department or other). I firmly believe that librarians should be taking that experience and moving it into this business of content curation, helping to facilitate the activities you mention. This could be something they set up internally, or help the marketing department with if it is meant for clients.
I haven't had a look at Scoop.It yet–it sounds like a useful tool.
This is a great article and a resource that I did not think about.
I'm my department's unofficial "content curator" and I'm doing it the old-fashioned way – reading hundreds of RSS feeds, cutting and pasting links into emails for lawyers to read at their leisure, or creating pdf "binders" for them to review.
I like the idea of using a content curating tool also as an archive – I'm at the point where I cannot remember what I've sent out to whom, I have to go back through emails to locate lins that my lawyers want to refer to later.
Thanks again for the tip!