This essay proposes a set of draft standards for automated online dispute resolution (AODR). The drafts I propose here are for transactional disputes, and specifically for AODR that generates arbitral awards in the millions of claims for debt and breach of contract. This proposal does not consider AODR for torts or disputes with non-AODR-compliant evidence or claims.
The AODR promise is simple and a little mind-boggling:
- Take millions of claims out of the court system.
- Reduce cost of dispute resolution (pre-enforcement) to zero.
- Increase speed of dispute resolution (pre-enforcement) to infinity (limited only by bandwidth and machine capacity).
- Give a