We lawyers, adjudicators, and mediators are normally quite resistant to change. Dealing constantly with conflict, we seek comfort in the dispute resolution processes we know.
So it’s still surprising to me to see how quickly the “dispute resolution industry” has adapted to the new reality of physically-distanced dispute resolution imposed by the COVID pandemic.
Will we ever want to go back to the old way of doing things?
In the spring there was a flurry of tutorials on how to do online dispute resolution. Many people struggled to learn how to ZOOM. Those who had been advocating and doing online . . . [more]