The Canadian legal market is worth roughly $12 billion a year. That is a very big number – one that will certainly catch the attention of aggressive multi-national companies. A good portion of that $12 billion market involves the careful application by sophisticated lawyers of high-end skills, knowledge and analysis. But an equally large portion, I can say with certainty, involves the application of simple, standard, repeatable processes. We in the legal profession need to understand just how vulnerable we are to losing our share of that market.
Clients are not prepared to pay our traditional high fees for what . . . [more]