In 2015 I wrote a Slaw post entitled “What Does a “user-centred” Approach Really Mean??” I tried to paint a picture of what “user-centred” means in the context of the BC justice system. I would say it was a good first try but drew mostly on examples from other sectors.
Four and a half years later, we have more local examples of how the BC justice system is shifting towards a more user-centric approach including the following:
ONE: The first example is the work of Access to Justice BC (A2JBC). It advocates for a new approach to justice . . . [more]