Adjudicators all come from somewhere and sometimes those past lives can intrude on the adjudication process. Parties who raise issues of conflict of interest based on a past role of an adjudicator usually frame that objection as an allegation of an apprehension of bias.

The test for reasonable apprehension of bias is well known. I have written about bias in the context of active adjudication previously. The legal test for a reasonable apprehension of bias is whether an informed person, viewing the matter realistically and practically and having thought the matter through, would think that it is more likely . . . [more]

In all honesty, our title is somewhat (and voluntarily) misleading. There is no clear sign that online dispute resolution is going to be the norm in the near future in Quebec – or anywhere else in Canada for that matter. Even in British-Columbia, where the much talked about Civil Resolution Tribunal should finally launch later this year, it’s doubtful that the judicial process will transfer online for other courts and tribunals any time soon. “Then why the misleading title?”, you may ask. Because recent legislative changes in Quebec have paved the way for ODR service providers to make great strides . . . [more]

The ADR Institute of Canada has adopted new arbitration rules, which came into effect in December 2014. The new Rules are significant because they apply to any new arbitration commenced under the ADR Institute rules after December 1. Although the Rules are designed mainly for domestic commercial arbitration, they can also be used for international and non-commercial disputes.

First adopted in 2002 to provide a comprehensive set of national arbitration rules, the last major revision of the Rules was in 2008. The new Rules are the product of an in-depth review and broad consultation that began in 2012. This . . . [more]

During Conflict Resolution Week in October, Mediate BC Roster mediators made a number of presentations around the province about mediation. We tried to answer the public’s question: “What is Mediation?” That seems like a simple task – it is not.

First, “mediation” is not just one thing. It is a flexible tool that includes a variety of processes. Some practitioners have tried to catalogue the processes and to assign names (interest-based, facilitative, transformative, narrative, evaluative, rights-based, joint, shuttle, etc.). From the perspective of the people in conflict, each of these processes will look very different and the role of the . . . [more]

Confidentiality and privacy are often mentioned as advantages of mediation and arbitration over litigation in commercial disputes.

In some cases, of course, the threat of publicity can be a tactical advantage for one party. But, going into an agreement at least, both parties usually have an interest in protecting trade secrets and business goodwill. Even after a dispute arises, private and public-sector organizations may be reluctant to air their disputes in public, for a variety of reasons. So they want any agreed dispute resolution process to be private and confidential.

Recent cases in Canada and elsewhere illustrate the care parties . . . [more]

The writing of reasons for decisions is never easy. Adjudicators must strike the right balance between comprehensiveness and intelligibility. In most cases, adjudicators also have a heavy workload and perfection in reason writing is not possible. There are many readers of an adjudicator’s reasons, but the readers that I will focus on in this column are judges. There has been a sea change in the approach of courts to reasons over the past decade. That change reflects the reality of increased litigation, stagnant or declining resources and an increased focus on efficiency. This has led to a focus on a . . . [more]

Between October 20^th and 24^th, as it does every Autumn, UNCITRAL’s Working group III on Online dispute resolution met to try and finally draft procedural rules for ODR providers. Unlike previous sessions, this year’s was rumoured to be a “make it or break it” meeting. This could be gleaned from the restatement of the directives given to participants in July of 2012 by UNCITRAL:

(a) the Working Group should consider and report back at a future session of the Commission on how the draft rules would respond to the need of developing countries and those facing post-conflict . . . [more]

As we struggle to fix access to justice, life goes on and people start to use other means to address their need for an efficient dispute resolution system. The rise of private systems of justice raises interesting questions of transparency, legitimacy, accountability and democracy. A recent book by Professor Trevor C.W. Farrow of Osgoode Hall Law School (Civil Justice, Privatization, and Democracy) is a comprehensive treatment of these issues. (An excerpt was published on slaw.ca earlier this year.)

The Rule of Law requires a system of justice that is characterized by openness, knowledge and accessibility. Professor Farrow’s thesis . . . [more]

In August 2014, the CBA published its final report entitled “Futures: Transforming the Delivery of Legal Services in Canada”.

In January 2013, the Futures Committee published a very comprehensive report entitled “The Future of the Legal Profession: Report on the State of Research”. This report summarized research conducted around the world by or about Bar Associations, Other Legal Associations, law schools, firms and legal futurists, articles, books, conferences and blogs. The methodology makes it clear that the focus was “the future of the legal profession and law firms”, access to justice and the role of bar associations. The . . . [more]

Mediate BC has taken the bold step of proclaiming Oct 11 – 18, 2014 as Conflict Resolution Week in British Columbia.

During Conflict Resolution Week Mediate BC will be supporting its Roster mediators who are involved in various activities and events to raise public awareness of effective, timely and affordable problem-solving approaches. Check out Mediate BC’s website for examples of the activities to date. We will also be announcing the results of our 2014 Mediator Survey.

While Mediate BC’s focus is primarily mediation and other consensual dispute resolution approaches, Conflict Resolution Week encompasses a much broader spectrum of people striving . . . [more]

There has been a fair bit of discussion recently about the pros and cons on online dispute resolution (ODR).

Using technology to help people resolve disputes does have many advantages. It can increase access to justice –both collaborative (mediation) and adjudicative (arbitration). It can be faster and cheaper than other options.

The availability of ODR tools is an important factor in consumer confidence for electronic commerce. People are simply more willing to buy things online if they know there is a way to resolve problems.

But there is one inherent problem with many ODR systems. You can’t look your opponent . . . [more]

[Sarit Mizrahi assisted in the preparation of this column.]

By now, we’ve all heard about the Google Spain SL, Google Inc. v. Agencia Española de Protección de Datos (AEPD), Mario Costeja González decision rendered last May by the Court of Justice of the European Union (CJEU). However, for those who’ve been living under the proverbial rock, let us go over the facts:

A complaint was lodged with the Spanish Data Protection Authority (“AEPD”) by Mr. Gonzalez on March 5, 2010 against a Spanish newspaper publisher, Google Spain and Google Inc. due to the fact that, when his . . . [more]