Have you ever wanted to say something in a team meeting but didn’t because you were worried about looking stupid or being judged or losing your job? If so, you might have experienced what we call a “psychological safety deficit” – a key barrier to the kind of robust discussion that is needed in today’s complex environment.
In Part One of this series we examined why cognitive diversity is essential to effective decision-making but can lead to conflict. We need to create a safe container within which to roster healthy and robust discussion and avoid “groupthink”. In Part . . . [more]