Among the discussions about transforming the legal industry many librarians are considering ways to express the value of what they do and to explore ways to contribute. One of the elements that has been discussed is to provide more data to libraries’ parent organizations to quantify impacts of various interventions. This is a worthy goal, but it has been my observation that people often respond better to stories than they do to data, and that data, even when presented in a visually compelling way, doesn’t always generate the best stories.
Improved data collection is an excellent tool to accomplish many . . . [more]