The number of electronic resources in libraries is steadily increasing, despite the fact not everything is available electronically and it is unlikely that will ever be the case. However, while books are generally easy to use, this is not always the case with online resources. Lack of consistency or clarity in interface design means that there may be content or features that are not immediately obvious to the casual user. Librarians employ a number of tools to help users to get the most of these resources, with training being one of the most important.
Training is not one size . . . [more]