The Disney Institute speaker launched us into a fascinating 90-minute presentation that started with an invitation to take a drink from a high pressure water hose, took us “off stage”, and left us inspired.
The 2011 Legal Marketing Association conference was recently held in Florida’s Walt Disney World — a great venue to ignite a conference that centres on understanding and improving the client experience.
Our Disney Institute keynote speaker was as well-rehearsed as any Disney production, but with plenty of nuggets to take away and consider. Disney, as an organization, is a model to follow and learn from. Yes, . . . [more]