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Archive for the ‘Legal Technology’ Columns

E-Mail and the Lawyer

E-mail is dead. Social media and instant messaging (IM) are replacing e-mail. Those are the messages of emerging communications driven by so-called enterprise technology. These tools, designed for companies that fire more employees than legal professionals comprise the entire Ontario bar, can enhance internal firm interaction. But e-mail remains the bread-and-butter tool for solo and small firm lawyers and a primary method for communicating with clients and others.

So why are we not experts at using it?

To be honest, I rarely think about how I use e-mail. My habits run in well-worn ruts. But I was jolted out of . . . [more]

Posted in: Legal Technology

Slate

I recently visited Nth Wales the land my grandfather left 105+ years ago. Many of the original 3,000 workers in the Penrhyn Slate Quarry where he worked also left due to industrial disputes that dragged on and off for years. Such disregard for customers by the quarry owners meant customers found other suppliers in France and elsewhere, or simply alternative products, such as cheap mass-produced tiles.

My grandfather was not alone in abandoning the slate mining industry. Better conditions elsewhere, World War I, and lost skills resulted in a shortage of the skilled labour needed to extract the slate in . . . [more]

Posted in: Legal Technology

Robot Law II: Drones

The first technology column I wrote for Slaw was called Robot Law. In those days, the main uses of unmanned aerial vehicles (UAVs) or unmanned aircraft systems (UAS) – aka drones – were military, either for reconnaissance or for attack. Since then, civilian uses have expanded, and the technology has evolved to serve them. Individuals can readily buy drones the size of insects or the size of a microwave oven or larger. Commercial versions can be the size of small aircraft.

Among the many peaceful uses of drones are surveying, especially of hard-to-access or remote lands and installations like . . . [more]

Posted in: Legal Technology

A Glimpse of Shifting Tectonic Plates in Nashville

The annual International Legal Technology Association (ILTA) conference was held in Nashville last month. (See Kate Simpson’s posting last year her take on last year’s conference in Las Vegas: http://www.tangledom.com/ilta-2013-in-fabulous-vegas/.) I find the ILTA conference to be very fulfilling. Not only are there a plethora of good, substantive sessions (50 or more every day, for four days), but the conference also provides an opportunity for me to have good, in-depth conversations with my counterparts in large US and Australian firms.

For those who are members of ILTA, audio recordings of five of the six knowledge management (KM) sessions have . . . [more]

Posted in: Legal Technology

Finally, a Tablet That Can Replace a Laptop!

Finally, a tablet that can replace a laptop. Much as lawyers love their iPads – and they are great for surfing, e-mailing and presenting evidence in court – they are not true laptop replacements when it comes to business productivity. This is the next true war – consumer tablets have reached a saturation point and consumers are not replacing them as fast as manufacturers had hoped.

Always in search of profits, the major manufacturers have finally come to recognize that the enterprise table market is hot hot hot for any company that can get the technology and the security right. . . . [more]

Posted in: Legal Technology

Intermediary Liability Revisited: Part 2 – Policy Questions

My previous column gave a number of examples of how governments, regulators and even spies focus on intermediaries to achieve what they want. The intermediaries used may or may not be online themselves, though most of the examples involved Internet Service Providers and web hosting services.

This column reviews the policy questions, though without attempting any definitive answers. Feel free to propose your own answers in the Comments, or raise further questions, or improve my analysis.

Approaches to liability

Three major approaches are taken to the role of intermediaries, as we saw in the previous column (without so classifying them): . . . [more]

Posted in: Legal Technology

Take Good Notes

Tablets are for information consumption. Voice options may be changing that a bit – for example, if you need help on where to bury a body – but it is challenging to create with a bare tablet. A keyboard will help but then you are straddling the laptop fence. There is one key productivity app that lawyers can use with little effort and no keyboard and that is the notebook. Some interesting notebook and journal apps have appeared recently that can make you feel as though you’re writing on a paper pad.

Writing on a tablet isn’t for everyone and . . . [more]

Posted in: Legal Technology

Best of Breed v. Integrated v. Piecemeal v. Outsider

Just as the business of law is at the start of a revolution, the platforms supporting firms, Practice Management Systems (PMS), are facing similar challenges. There are the traditional PMS brands that have been around for decades, and others that seem to have sprung up almost overnight.

Some with many thousands of users, and a maturity that deserves more attention than a feature checklist comparison typically provides. Just this week I received a phone call from a firm that has tried/used 4 PMS’s in the last few years. Experience ranged from “awful” and “incomplete” for two local under-capitalized products, to . . . [more]

Posted in: Legal Technology

The T-Shaped Lawyer: Does the “T” Stand for Technology?

You’ve probably heard about the T-shaped lawyer. The origin of the term was the “T-shaped person” – a reference which first appeared in a 1991 London newspaper article on the subject of computing jobs. The premise is that a T-shaped person has a depth of knowledge in one discipline (this is the vertical stroke of the T) as well as a breadth of knowledge across multiple disciplines that allows for collaboration and innovation (the horizontal stroke of the T).

C-suite executives talk with enthusiasm about seeking T-shaped employees who can successfully collaborate and innovate with our rapidly changing times.

As . . . [more]

Posted in: Legal Technology

Generation Flux & the T-Shaped Professional

Gartner recently downgraded their forecast for IT spend in 2014, and it caught my eye. According to Mr Lovelock, one of the reasons for this lowering of projection is how quickly we are moving to what he called, “The Third Age of IT”. Apparently 1980 to 2000 was the “IT Craftsmanship Age” where we were building all those (now legacy) systems and putting together our IT departments. And then from 2000 to the present is what’s being called the “IT Industrialization Age” where we’re currently focused on automating and efficiency. In the legal industry I’d say we’re still very much . . . [more]

Posted in: Legal Technology

Hallo

Around 30 years ago, the Macintosh said Hello, as shown in this impressive 5 min video. It introduced us to user-friendly computing, including visual interfaces, multimedia and an early form of mobile computing as it was designed to be luggable. However, even its IBM mainframe joke to “never trust a computer you can’t lift” wasn’t about to convince you that this was really a human. Not so the recent Turing Test where some of the judges were fooled by the computer into believing they were conversing with a 13-year old, rather than a computer. This follows on from Watson . . . [more]

Posted in: Legal Technology

Intermediary Liability Revisited: Part 1 – Examples

A dozen years ago I wrote an article about regulating activity on the Internet (‘Solving Legal Issues in Electronic Government: Jurisdiction, Regulation, Governance‘, (2002), 1 Canadian Journal of Law and Technology No. 3 p. 1 ) in which I suggested that a number of successful regulatory strategies focused on intermediaries, as the principal targets of regulation might be hard to find or hard to persuade. Intermediaries often had the benefit (to the regulator) of being large, stable and solvent – and they often cared about their reputation for legality and good citizenship.

Since that time the interest of . . . [more]

Posted in: Legal Technology