It was big news in late August when Microsoft said that users who enable multi-factor authentication (MFA) for their accounts will end up blocking 99.9% of automated attacks. This doesn’t apply just to Microsoft accounts. It applies to any other account on any website or online service.

Today, virtually all service providers support multi-factor authentication, and in most cases, there is no charge. It can be something as simple as SMS-based one-time passwords or advanced biometrics solutions.

“Based on our studies, your account is more than 99.9% less likely to be compromised if you use MFA,” said Alex Weinert, Group . . . [more]

Social media are everywhere that the Internet is. As comprehensive methods of communication, they are naturally attractive to those with things to communicate: advertisers, proselytizers and politicians. This column examines the status of social media use by the latter class, and in particular, the degree to which they can control their use once they start.

We have looked previously (if briefly) at whether politicians’ use of social media turns their communications (in whatever form) into “official documents” for purposes of laws governing public records, like archival responsibility, privacy rules and subjection to access to information requests. There is a smattering . . . [more]

I recently saw an exciting legal tech product that has a lot of potential. I think it could make a lot of people’s lives much easier. And a partner wants to mandate its usage! You can probably see where this is going. It was a struggle the moment we tried to get others on board: elements didn’t line up with others’ preferences; people were upset about the learning curve; there was massive passive resistance.

This was just one of many similar experiences. It seems technology and persuasion are not sufficient – and barely necessary – to create sustainable mainstream adoption . . . [more]

The Electronic Frontier Foundation (EFF) announced on May 20th that it had launched TOSsed Out, a new iteration of EFF’s continuing work in tracking and documenting the ways that Terms of Service (TOS) and other speech moderating rules are unevenly applied to people by online services. Sometimes, posts are deleted. Sometimes accounts are banned. For many people, the internet represents an irreplaceable forum to express their ideas, communicate with others, etc.

We have long been fans of the EFF and were delighted to hear that cybersecurity guru Bruce Schneier is leaving IBM, in part to focus on teaching cybersecurity to . . . [more]

ITechLaw, C. Morgan, ed., Responsible AI: A Global Policy Framework, 2019

Can technology lawyers think outside the box? They may be better at it than some of their legal colleagues because the box itself is redesigned so frequently, the walls knocked down and rebuilt in different places, the interactions among the sections rethought, the whole picture scarcely recognizable over the years.

In this spirit, perhaps, a number of members of ITechLaw, the international body once known as the Computer Law Association, addressed their minds to the legal and policy challenges of artificial intelligence, still known as AI.

This field . . . [more]

The law is built on information. And with rapid advances in technology, the volume of legal information is immense and growing exponentially. It can be difficult to keep up. There are countless gigabytes of digital data on computers, phones, tablets, servers, and the Cloud, accessed anywhere and everywhere through the interface of a digital screen. Emails, text messages, and attachments are sent and replied to and forwarded hither and yon; electronic records are stored and deleted, sometimes following established protocols, often not. Technology evolves, and the hard drive of today soon becomes the floppy disk drive of tomorrow.

The law . . . [more]

“Competitive markets are not much fun for sellers” – Richard Posner

It’s common knowledge that the billable hour is holding back the profession. Additionally, it’s clear that professional conduct rules insulate lawyers, prevent other professionals from getting involved, and stifle innovation. Yet, despite the billable hour still going strong and no changes in professional conduct rules, we are seeing an unprecedented boom in innovative legal services. It feels like something bigger must be going on.

Market cycles

While the literal number of lawyers remains a significant factor, more important is its ratio to finance, insurance, and real estate (“FIRE”) . . . [more]

“We don’t believe in digital marketing. We believe in marketing in a digital world.” – Clive Sirkin, CMO of Kimberly Clark

And a digital world it is. We live in a world where three year olds have their own tablets (and operate them quite expertly, thank you very much) and people can work on a project across the globe from their kitchen table in their pajamas. While it is an exciting time, it is also a very challenging time to reach people and to stand out effectively in the crowd. Understanding Mr. Sirkin’s quote is a great first step. The . . . [more]

The blockchain continues to be a popular topic for entrepreneurs, journalists and technology lawyers. Also, in the United States, for legislators. Several states have enacted legislation about the blockchain in some manner. This note reviews what they do and why. To the best of my knowledge, Canadian legislators have not ventured into the blockchain universe. Feel free to note if and how they have, or if you think they should, in Comments.

Several states have done legislation. The most usual provision is to amend the state’s version of the Uniform Electronic Transactions Act (similar to the Uniform Electronic Commerce Act . . . [more]

There appears to be a sentiment pervasive in the legal blogosphere that lawyers are “behind”:

• “The pace of change in legal services is not slowing down while lawyers’ day-to-day practice of law continues to lag far behind” (Remaking Law Firms)
• “Law Is Lagging Digital Transformation” (sic.) (Forbes)
• “’Change’ Is a Mantra for Law Firms, But Will They Tune In?” (com)
• “When It Comes to Innovation, Lawyers Are Being Left Behind” (com)

Given that “behind” is a relative term, you would think that every other industry has totally reinvented itself. Yet that is . . . [more]

The title of this post stands for Artificial Intelligence for Access to Justice. It sounds a little like buzzword festival. Rest assured however – there is no mention whatsoever of block chain or design thinking further down in the text.

A few months ago we sent out an invitation to industry partners to join Lexum Lab (Lexum’s R&D team) to test a few AI / Deep Learning applications that are in the making. More specifically, Lexum Lab and the Montreal Institute for Learning Algorithms (MILA) are collaborating on the development of a link prediction algorithm for law. . . . [more]

As we write this, we are a week out from ABA TECHSHOW 2019, which author Simek had the honor of co-chairing along with our longtime friend Lincoln Mead.

There was a lot of conversation before, during and after TECHSHOW about the future of legal tech conferences, especially ABA TECHSHOW itself. Before the conference began, our friends Tom Mighell and Dennis Kennedy recorded a Legal Talk Network podcast on-site on the TECHSHOW EXPO floor discussing the future of legal tech conferences. You may listen to the podcast here.

During the conference, we talked at length with other members of the . . . [more]