Failures of Client Management
Continuing with our theme of learning from failures – ours or others’ – let’s look at how you can make your project fail in ways related to client (mis)-management.
This column is #2 in a series, following up on October’s failures of project leadership. Again, these points of failure are based on excerpts of a book I’m working on, Pass the Blame! And 99 Other Ways to Screw Up Your Projects.
4. Misunderstand the Business Problem
Unless your specialty is criminal law, your clients come to you because they have business problems.
Sure, those problems (usually) have a . . . [more]