We are reaching end of the year. My column is about the practice of law, so why don’t I take you through quick tour of where the end of 2015 brought me?
Much movement on measuring. Once, not all that long ago, the very idea of asking users of the justice system how they experienced its performance was considered daft. I still have workshops every now and then in which judges and ministry officials hint that asking the customers and making their views public could infringe judicial independence or the democratic process. Measuring justice has not been mainstreamed on . . . [more]