I attended an amazing session today at NE2007. In “Reveille! Roll Call!: Communicating Our Value to Management,” Steven Lastres (Director of Library & Knowledge Management, Debevoise & Plimpton LLP, New York) and Donna Purvis (Firmwide Library Manager, Morrison & Foerster LLP, San Francisco) energized me by discussing practical examples of what researchers/librarians can do to contribute to our organizations’ bottom lines. Some best practices discussed:
- Learn about your organization’s business goals and objectives.
- Find out what your organization’s leaders are saying about the firm in the media, trade publications, etc.
- Use the same language as your firm when promoting