The ability of Big Tech companies to shut out one of the world’s loudest men, Donald Trump, is astonishing. The events of last week, including the mob storming the U.S. Capitol building, forces us to ask how should we regulate Big Tech?
In the Harvard Business Review “How to Hold Social Media Accountable for Undermining Democracy”, Yael Eisenstat points out that simply silencing Donald Trump is not enough. The response “fails to address how millions of Americans have been drawn into conspiracy theories online”.
Eisenstat argues that social media companies are curating content that decides what speech to . . . [more]