My team is consumed with rolling out the new WestlawNext Canada platform to our colleagues. This is a big job that many firms will face, so I thought I would share some things we have done to support this project.
First, as with any change, communication is key. Before we started down the rollout road, we discussed it as a library team, then with our key stakeholders – our Library Committee, and also with the Director of IT. We looked at the timing of this rollout from the perspective of capacity of our human resources, capacity of our technology (hardware . . . [more]