archive for the ‘Columns: Outsourcing’ category



Legal Issues in Offshore Outsourcing Contracts

by Sue Cheung

Wednesday, February 1st, 2012

Recent research published by industry analyst Gartner shows that the business process outsourcing sector will expand by 5 per cent in 2012, with multinational companies leading the charge. Business process… [more]

Dealing With Disasters

by Richard Austin

Monday, January 23rd, 2012

This column was prompted by an article in the Toronto Globe and Mail's Report on Business during that post-Christmas period of year-end retrospectives. In "Earthquake. Tsunami. Floods. Here is … [more]

LPO Outlook for 2012

by Gavin Birer

Wednesday, January 4th, 2012

Fronterion, an international management consultancy which focuses exclusively on advising law firms and corporations on outsourced legal services recently published a report on the Top Ten Trends for Legal Outsourcing… [more]

CSAE 3416: the New Standard

by Richard Austin

Wednesday, December 14th, 2011

Third party assurance reports have become an integral part of outsourcing transactions: they represent an auditor's report on the controls in place at a service provider that impact a customer's… [more]

Ethical Considerations in IT Contracting: Part One

by James Kosa

Thursday, December 8th, 2011

‘Tis the season! For the holidays, et cetera, but more particularly for CLEs which meet the Law Society for Upper Canada’s new requirements for professionalism and ethics. Every lawyer called… [more]

Termination Right in an Outsourcing Contract

by Sue Cheung

Tuesday, November 29th, 2011

Exit provisions are one of the most important contractual protections for a customer in an outsourcing relationship. The provisions provide the framework to allow a customer to continue its business… [more]

GC’s Have the Power

by Gavin Birer

Tuesday, November 1st, 2011

Professor Mari Sako, a fellow of the Novak Druce Centre for Professional Service Firms at the University of Oxford’s Saïd Business School published a very interesting paper titled General Counsel… [more]

Autopsy of a Deal – Why Do It

by Joan Chambers

Monday, October 24th, 2011

Outsourcing deals are often long-term arrangements that span over periods of 10-15 years. It is not unusual to see personnel changes on both sides of the contract during the term… [more]

It is commonplace these days for parties to an IT contract to consider alternative dispute resolution (mediation or arbitration) as a means for resolving disputes. I have written on the… [more]

Effective Due Diligence

by Sue Cheung

Monday, October 3rd, 2011

Regardless of the function being outsourced (whether it is data centre networking services, business process outsourcing, call centre services, application development and programming), performing a detailed and thorough due diligence… [more]

Long Term Outsourcing Relationships – Price Adjustment Provisions

by Richard Austin

Monday, September 26th, 2011

My last column focussed on customer and service provider concerns that arise with various aspects of long term outsourcing relationships. I now want to discuss structuring specific provisions to take… [more]

Offshore LPO News - Making Headway

by Gavin Birer

Tuesday, September 6th, 2011

The number of law firms to engage in legal process outsourcing (LPO) is still relatively low but is growing. In a recent survey by Legal Week, 15% of law firms… [more]

SlawTips      

SlawTips Top 10 Financial Errors: #9 Avoid Having a Written Office-Sharing or Partnership Agreement
Thursday, February 9

Max Amsterdam once said: “Business is the art of extracting money from another man’s pocket without resorting to violence.” The purpose of having a written agreement between all … »»

Practice

SlawTips Open Access Journals
Wednesday, February 8

There is good leagal content that doesn’t necessarily come in the neat packages that we usually look in.  Though our commercial legal database subscriptions have linked, vetted, edited, and easily. […] »»

Research

SlawTips Use join.me to Get on the Same Page Across the Web
Wednesday, February 8

When you need to collaborate on a document displayed on your screen, it’s great to have a colleague from down the hall come into your office and look over your … »»

Technology

noted on Slaw    

MLB Selected Case Summaries    

These summaries of selected recent cases are provided each week to Slaw by Maritime Law Book.
More information.

  • Banks and Banking - Liability of banks to third parties - Negligence - General

    The plaintiffs were the former shareholders of a company that failed. They sued the defendant bank alleging that it breached its contract with the company and the plaintiffs and breached a duty ...

  • Actions - Cause of action - General principles - New or extended cause of action - Opening of floodgates

    The plaintiff and defendant worked at different branches of the same bank. The defendant’s common-law husband was the plaintiff’s ex-husband. Over a four year period, the defendant ...

  • Aliens - Definitions and general principles - Immigration consultants

    The Canadian Society of Immigration Consultants (CSIC) had been designated as the sole regulatory body of immigration consultants in Canada from 2004 until June 2011. On June 30, 2011, Bill C-35 came into force, which significantly amended ...

  • Criminal Law - Sexual offences, public morals and disorderly conduct - Public morals - Obscenity - Possession of child pornography

    The accused was convicted of making child pornography available and two counts of possession of child pornography (see [2010] Sask.R. Uned. 197). Subsequently, he was sentenced ...

  • Criminal Law - Procedure - Charge or directions - Jury or judge alone - Directions regarding pleas or evidence of witnesses, co-accused and accomplices

    Rowe was convicted by a jury of five offences. He appealed.

    The Ontario Court of Appeal allowed ...

  • Narcotic Control - Offences - Possession - General

    The accused wished to access marijuana for medicinal purposes but did not have an authorization to possess marijuana issued under the Marihuana Medical Access Regulations. He was notified that a package of marihuana addressed to him had been ...

  • Narcotic Control - General - Legislation - Exemptions - Medicinal marijuana

    McCrady, who had an application pending under the Marihuana Medical Access Regulations (MMAR) to possess and grow marijuana, was convicted of possession of marijuana (Controlled Drugs and Substances Act (CDSA), s. 4(1)). Hearn pleaded guilty ...

  • Criminal Law - Sentence - Trafficking in hashish or marijuana (incl. possession for purposes of trafficking)

    The accused pleaded guilty to one count of possession of marijuana for the purpose of trafficking. He was sentenced to 30 days’ imprisonment to be served intermittently and 11 months’ ...

  • Municipal Law - Powers of municipalities - Particular powers - Imposition and collection of taxes or fees 

    Catalyst Paper Corp. operated a paper mill in the District of North Cowichan. Catalyst objected to the tax rate that it paid compared to residential ratepayers. In 2009, the ...


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