archive for the ‘Columns: Outsourcing’ category



It is commonplace these days for parties to an IT contract to consider alternative dispute resolution (mediation or arbitration) as a means for resolving disputes. I have written on the… [more]

Effective Due Diligence

by Sue Cheung

Monday, October 3rd, 2011

Regardless of the function being outsourced (whether it is data centre networking services, business process outsourcing, call centre services, application development and programming), performing a detailed and thorough due diligence… [more]

Long Term Outsourcing Relationships – Price Adjustment Provisions

by Richard Austin

Monday, September 26th, 2011

My last column focussed on customer and service provider concerns that arise with various aspects of long term outsourcing relationships. I now want to discuss structuring specific provisions to take… [more]

Offshore LPO News - Making Headway

by Gavin Birer

Tuesday, September 6th, 2011

The number of law firms to engage in legal process outsourcing (LPO) is still relatively low but is growing. In a recent survey by Legal Week, 15% of law firms… [more]

Cloud Computing… [more]
Cloud computing has grown significantly in the last few years. A Gartner Executive Program survey of more than 2,000 Chief Information Officers (CIOs), representing 50 countries and 38

If We Knew Then What We Know Now…

by Joan Chambers and Debra Finlay

Wednesday, August 24th, 2011

Imagine the 20/20 vision of hindsight, and consider the following:
1. The Importance of Innovation.
Key value propositions of any BPO are, put simply, better, faster and cheaper. However, there… [more]

Gain-Sharing: Good in Theory…

by James Kosa

Monday, August 15th, 2011

Gain-sharing, as a concept, appears to be falling out of favour in recent outsourcing transactions. Once considered an innovative concept for sharing saving made by the supplier of outsourcing services,… [more]

The Clock for the Long Now, a project of the Long Now Foundation, is intended to keep time accurately for 10,000 years. It was conceived by Danny Hillis in 1986… [more]

Vested Outsourcing

by Daniel Logan

Thursday, August 4th, 2011

[With special contribution by Jim Eckler]
In this article, I follow up on the statement made in my last column in which I said “I’d seek to bust the myth… [more]

Renewing Outsourcing Contracts

by Sue Cheung

Thursday, July 21st, 2011

According to a survey conducted by the Outsourcing Centre, almost 50 percent of the ITO and HRO deals were renewed. Companies often instinctively renew outsourcing contracts, especially if the existing… [more]

Offshore LPO News – Are We There Yet? 

by Gavin Birer

Wednesday, June 29th, 2011

Legal Process Outsourcing (LPO) continues to be the buzzword, in Canada, US and the UK. 
This month’s edition of The Canadian Bar Association’s National Magazine features LPO on its cover… [more]

Outsourcing in the Cloud

by James Kosa

Wednesday, June 15th, 2011

In my last column, I discussed the convergence between the SaaS contracting model and the outsourcing contracting model. In this column, I wish to explore a strongly related topic: the… [more]

SlawTips      

SlawTips Cash Flow Reports – Part 2
Thursday, May 24

This is the second in a series of ten tips dealing with cash flow reports and cash flow management. Gregory Nunn once said: “Never underestimate the value of cold cash.”… »»

Practice

SlawTips United Nations Documents
Wednesday, May 23

Today’s Tip: Monitor UN documents with RSS Since I last looked, the United Nations Documents site has a new look and feel. For what the site is trying to deliver, … »»

Research

SlawTips Updated Version of Great Social Media Guide for Lawyers Released
Wednesday, May 23

Last spring, Meritas’ Leadership Institute released a Social Media Guide for Lawyers. This helpful resource provided lawyers with an overview of the three main social media tools — LinkedIn, Faceb. […] »»

Technology

noted on Slaw    

MLB Selected Case Summaries    

These summaries of selected recent cases are provided each week to Slaw by Maritime Law Book.
More information.

  • Aliens - Exclusion and expulsion - Power to detain and deport - Minister’s certificate - Review - Evidence

    In 2002, Harkat was detained pursuant to a ministerial security certificate issued under the Immigration and Refugee Protection Act (IRPA) as a person inadmissible to Canada on grounds ...

  • Contracts - Formation of contract - Signing - Electronic signature

    The plaintiff expressed an interest in purchasing the defendant’s (vendor’s) condo. The parties agreed to carry on their discussions through e-mail. Following an exchange of e-mails, the plaintiff claimed that the defendant was contractually bound to ...

  • Barristers and Solicitors - Relationship with client - Confidential communications - General

    The petitioner was a Receiver appointed in March 2009 by a California court over the assets of GJB Enterprises Inc. (a “Ponzi scheme”) and its principals, the Berkes (the GJB parties). The court ordered ...

  • Practice - Costs - Funding before judgment - When interim or advance costs available

    The plaintiffs were “direct to home” satellite based subscription program providers. Rex and other defendants offered “grey market” services to Canadian residents to facilitate the unauthorized reception in Canada of the plaintiffs’ ...

TalkLaw/ParLoi    

This is a listing of a few upcoming events in Canada of interest to lawyers, law students, legal librarians, and others involved in the practice of law.

Clicking on any event in the list below will give you access to more information and to links allowing you to see the full entry and to add the event to your own calendar.

Click this link for a fuller version of the TalkLaw/ParLoi calendar of events and for instructions as to how to add events and calendars to your own calendar.