By Richard Susskind
In her introduction to ‘A Guide to Strategy for Lawyers’, a booklet that I have written for CBA members, Michele Hollins, the CBA President, quotes Jack Welch, the former CEO and Chairman of General Electric, who advises organizations to ‘change before you have to’. I had not heard this phrase before, but will undoubtedly use it again, because it so succinctly sets the agenda for practising lawyers in Canada and advanced jurisdictions around the world.
The legal marketplace, in my view, is in the middle of a period of unprecedented upheaval. Indeed I believe we . . . [more]