When it comes to court services and legal services, there is a huge gap between what customers really want and what they settle for. Those gaps between what people really want and what they settle for represent opportunities for new products.
In Demand Adrian Slywotzky writes that each hassle (a needless step) is a problem and that answers to problems represent possible business ideas. As it currently stands, using court services requires overcoming many hassles. And, like the hassles associated with buying books in stores, the Internet has made many of the steps associated with using court services unnecessary. For . . . [more]