Access to justice, according to some definitions, includes a public that has some legal literacy – people who are aware of their rights and obligations under the law.
Technology helps promote a form of legal literacy, but some lawyers say it’s a double-edged sword – clients are more willing than ever to participate in the process, says one contributor to the CBA Legal Futures consultation, but they “lack the practical understanding of the limitations of the judicial system to fully appreciate risk.”
Just as some medical patients will research online and then ask their family physician to confirm Dr. . . . [more]