The impact of poor client selection and sloppy client service will be magnified in trying economic times. In response, you want to proactively take steps to build and retain a better clientele. Here are some pointers to help you meet that goal. This article orginally appeared in the Fall 2008 issue of LAWPRO Magazine.
- Get a retainer up front: The best way to ensure that you get paid in full at the end of a matter is to obtain a retainer at the matter’s start. After you and your client reach a consensus on what work you need