Earlier this month Microsoft’s privacy policies became the focal point of a controversy about the right of cloud providers to access their customer’s data. The controversy, and Microsoft’s subsequent response, may create a precedent that will influence terms of service for cloud providers going forward.
Briefly, the controversy erupted when it was revealed that, in the process of investigating a potential leak from one of its employees, Microsoft accessed the Hotmail inbox of a blogger that it suspected was the recipient of the leaked, internal Microsoft documents. While Microsoft was within its rights to do so under its terms of . . . [more]