The Global Centre for Information and Communication Technologies in Parliament, a partnership initiative of the United Nations Department of Economic and Social Affairs and the Inter-Parliamentary Union, has released a considerable World e-Parliament 2010 report. (Aussi disponible en français.) According to the executive summary [PDF]:
. . . [more]
The Report presents the latest data on the use and availability of systems, applications, hardware, and other tools in  parliaments around the world, based on the global survey conducted by the Global Centre for ICT in Parliament in 2009.
. . . The Report highlights two critical issues – communication with citizens