Wow! Yet another indication that social media is becoming woven into all aspects of our daily lives. In the US the Office of Management and Budget issued a memo yesterday that will make it easier for US federal government agencies to communicate with citizens and collect feedback from them by way of the Internet and social media: Social Media, Web-Based Interactive Technologies, and the Paperwork Reduction Act.
To engage the public, Federal agencies now have guidance on expanding their use of social media and web-based interactive technologies such as blogs, wikis, and social networks, as a means of “publishing” solicitations . . . [more]