In an interesting profile in the Star-Tribune for November 15, entitled On Business: Thomson West becomes the go-to firm for online legalese the company’s strategy is clearly away from simply being in the information provision business. Indeed it’s so wedded to content and process, that Thomson West is more like an integrated information and software company. Some of this was becoming clear in its early and ambitious Westworks, whose birth is lauded at The ASP Approach: Experience Equals New Products and whose obituary can be found at WestWorks Melds Into ProLaw
The new West vision is shown at On Business: Thomson West becomes the go-to firm for online legalese
Neal St. Anthony quotes Mike Wilens
“Otherwise, we get eaten up over time by free stuff on the Internet.
“We work with the attorneys and we can help them improve their process.”
“We look at our customer, whether a government agency or a law firm, and we’ll say, ‘What resources do you need?’ And [then] we’ll put together complementary resources to facilitate their work,” Warwick said.
Just goes to show we’ve come a long way from Kellogg Boulevard