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Archive for the ‘Dispute Resolution’ Columns

System Change: The Dance Between Planning and Action

Chris Corrigan’s recent blog post is entitled “We grow through what we go through”. It is a fascinating reminder that learning about change is not enough to result in transformative changes in how we think and behave, especially in emergent, complex and dynamic environments (think justice system for example). Instead, he says:

If I want to learn to think differently I need to put myself in situations where the constraints afford me different possibilities to act differently.

He explores this idea using his own experience of learning to play jazz. You can watch and listen to others playing . . . [more]

Posted in: Dispute Resolution

The State of Administrative Law Teaching: A Review of Administrative Law in Context

Yes, Virginia, there is an administrative law.

But what is it?

…It is now recognized. But it is not quite accepted. It fits no antique mould. Not knowing just what it includes, the legal profession has never felt quite at ease with it nor quite known how to handle it.

Albert Abel, “The Dramatis Personae of Administrative Law”, 1972

“Administrative law is not for sissies — so you should lean back, clutch the sides of your chairs, and steel yourselves for a pretty dull lecture. There will be a quiz afterwards.”

Justice Antonin Scalia, “Judicial Deference to . . . [more]

Posted in: Administrative Law, Dispute Resolution

Greener Dispute Resolution: More Efficient and Better for the Planet Too

I recently attended “Greener Arbitrations: The Path Towards Carbon Neutrality”, a webinar organized by the North America Committee of the Campaign for Greener Arbitrations (CGA-NA).

I was so impressed by their project that I immediately signed their green pledge. I also signed the green pledge endorsed by the World Mediators Alliance on Climate Change (WoMACC).

The pledges themselves are fairly simple. They encourage the use of technology to avoid unnecessary travel to hearings and meetings, and use of electronic documents instead of paper. When travel is necessary, they encourage use of more environmentally friendly transport and meeting facilities. And . . . [more]

Posted in: Dispute Resolution

Diversity and Private Sector Neutrals: A Call for Action

The point of making ADR more diverse … is that this element of the legal system remains out of touch with the reality of society, the wider workforce, and the legal profession.

Ontario Bar Association Working Group on Neutral Diversity, “Neutral Diversity in Ontario”, March 2022

We have two systems of justice in Canada – the public system of courts and tribunals – and the private system of ADR (mediation and arbitration). The focus of my previous columns has been mostly on the former. In this column I want to turn the focus to the private ADR system.

There are . . . [more]

Posted in: Dispute Resolution

Launch of the Northern Ireland Family Court Info Website & Pathfinder Tool

In the summer of 2019, the BC Family Justice Innovation Lab received an invitation to work with a group from Ulster University in Northern Ireland to improve access to justice for litigants in person (we call them “SRLs”). Led by Professor Gráinne McKeever, the group was eager to use a human-centred design process as part of their research project. Jane Morley Q.C. and I arrived in Belfast in early November 2019 and supported the team to design and implement the first of a series of HCD workshops with diverse participants including, of course, users. It was a wonderful experience, . . . [more]

Posted in: Dispute Resolution

Mediators Can Express Opinions in Mediation-Arbitration, but Tread Carefully

Preventing a mediator-arbitrator from expressing a tentative view of the strength of a party’s position during mediation would have a “chilling effect” on the effectiveness of the mediation-arbitration process.

So says the Federal Court of Appeal in a recent labour relations case. It is one of a growing number of cases where courts have recognized the value of mediation-arbitration and expressed reluctance to tie the hands of the mediator-arbitrator too much.

In Fono v. Canada Mortgage and Housing Corporation, 2021 FCA 125, an employee sought judicial review of the decision of an adjudicator under the Canada Labour Code. The . . . [more]

Posted in: Dispute Resolution

Revise, Revise, Revise: The Path to Good Decision Writing

The task of a [decision-maker] is to find the golden mean, to “decant and simplify,” to synthesize the evidence and make the necessary findings; the task is not to be a court reporter.

Welton v. United Lands Corporation Limited, 2020 ONCA 322

Writing is one thing, but rewriting is the real messy thing.

William Germano, “On Revision: the only writing that counts”

Courts are very good at giving advice to administrative decision-makers on how to write reasonable decisions, but often that advice is too general. In Canada (Minister of Citizenship and Immigration) v. Vavilov, 2019 SCC 65 (at . . . [more]

Posted in: Dispute Resolution

Words of Encouragement for These Complex and Confusing Times

We are living in a world of protests against COVID restrictions, “freedom convoys”, imminent war over Ukraine, and protests about many serious issues including climate change, social injustice, racism, residential schools…the list could go on an on. Humankind is facing complex challenges and our response is increasingly to divide into factions, engage in “othering” and escalate conflict. I often don’t want to listen to the news or open my news app for fear of hearing about yet another form of deep cultural and structural divide.

I’m a seeker of peace. As a staunch advocate of effective conflict management techniques and . . . [more]

Posted in: Dispute Resolution

When Mediation and Arbitration Are Not Really Confidential or Private

In most cases, privacy and confidentiality are recognized as important benefits of mediation and arbitration, but they are not unconditional.

In a recent family law case, the Supreme Court of Canada has again reminded us that there are limitations to the confidential nature of mediation. In particular, mediation communications may be disclosed to prove the existence and terms of a mediated settlement.

Association de médiation familiale du Québec v. Bouvier, 2021 SCC 54, involved a dispute between former spouses over a number of separation, child custody and support issues. In Quebec, the provincial government makes mediation widely available . . . [more]

Posted in: Dispute Resolution

New Report on Phase 1 of the Family Law Unbundled Legal Services Research Project

My post in January 2021 introduced the Family Law Unbundled Legal Services Research Project funded by the Legal Aid BC / Law Foundation BC Legal Research Fund. In this post I am very pleased to advise that the report on Phase 1 of the project is now available here.

Quoting from the Executive Summary:

The Family Law Unbundled Legal Services Research Project (ULSRP) is an initiative designed to both evaluate the effectiveness of family unbundled legal services and to facilitate access to justice by enhancing the working relationships between the existing community of ULS providers and BC citizens most in

. . . [more]
Posted in: Dispute Resolution

Lawyers and the Self-Represented: Ethical Obligations in the Hearing Room

The role of adjudicators in hearings with self-represented litigants (SRLs) has been discussed in many court decisions and articles. What is less explored is the role of opposing counsel. In this column I will discuss the possibly expanding role of opposing counsel in facilitating access to justice for SRLs. Although the adjudicator has the primary role in managing a hearing and in assisting the self-represented party, opposing counsel can play an important role. It is also important that adjudicators clearly communicate their expectations of the lawyer when a hearing includes an SRL.

The Canadian Judicial Council’s Statement of Principles on . . . [more]

Posted in: Dispute Resolution

BEWARE: Pre-Conditions to Arbitration

I’m a strong supporter of stepped dispute resolution clauses in contracts. Business people want a chance to negotiate or mediate a solution to their problems before handing things over to lawyers for arbitration or litigation.

I often recommend stepped clauses to clients when we were negotiating technology contracts. And I still recommend them as a mediator and arbitrator.

But several speakers at the CanArb Week conference earlier this fall reminded us of some of the potential pitfalls of these clauses. And some recent court decisions have highlighted the risks.

One of the most serious is the risk of inadvertent (or . . . [more]

Posted in: Dispute Resolution