People-Centered Justice Has Become the Norm in Access to Justice
People-centered approaches have quickly become the norm in access to justice. By the term norm I mean essentially the same thing as the use of the term in sociology, a widely accepted expectation or rule of behaviour – a way of doing things. People-centricity has escaped the fate of becoming either a mot du jour or a term widely accepted but deemed nothing new, greeted with the assertion; We have always done that. We just didn’t have a name for it. This escape from the ordinary lies in its roots in the legal needs literature and in a fortuitous turn . . . [more]