Mobile devices provide lawyers with increased opportunities to unwittingly share confidential or private client information. One of the more common scenarios is when a lawyer or law firm staff has left the office and is using a wireless network connection. It is common to focus our hand-wringing on coffee shop wireless networks, but a home network or one in an airport, public library, courthouse, or opposing counsel’s office poses the same issues.

You can secure your activity outside the office by using a virtual private network (VPN) to encrypt your activity. If your practice is entirely cloud-based, working through an . . . [more]

Most lawyers and law firms know what they should be doing to maintain a secure computing environment in order to comply with ethics rules regarding confidentiality, as well as data breach notification laws. This list includes maintaining firewalls and up-to-date anti-virus and anti-malware, maintaining vigilance when opening attachments and surfing the Internet, using strong and different passwords for each important login, scrutinizing the security protocols of cloud providers, maintaining adequate backup files, and keeping operating systems patched. However, there are still reports almost daily of companies – and even law firms – experience breaches. What else can be done to . . . [more]

We’ve been seeing a lot Gerry Oginski lately. He is a practicing lawyer but is also a frequent lecturer on lawyer videos and he has recently written Secrets of Lawyer Video Marketing in the Age of YouTube. We were curious to read the book because we know something about videos and have our own Sensei YouTube channel with dozens of videos.

Clearly, anyone who is a video novice would benefit from reading Gerry’s book, but we found things in his book that we didn’t know. If you are a lawyer who has not yet embarked on lawyer videos, you . . . [more]

This week Microsoft shipped the RTM (Release to Manufacturing) build of Windows 8, the next version of their flagship operating system. This is the build that Microsoft is sending off to have burned onto DVDs and installed into new computers. In about 60 days you’ll be able to walk into your favorite electronics store and buy a box with Windows 8 in it.

Like a good technologist I promptly got my copy from MSDN (the Microsoft Developers Network) and set about installing it on my desktop to give it a good workout. In the interests of full disclosure I should . . . [more]

Lawyers who work on international matters may face the challenge of taking their client information across borders. In fact, any lawyer using a laptop may find herself balancing productivity with the risk of unintentional access to client data while on the road. One way to avoid this is to use a clean laptop. The concept has been mentioned on Slaw before (see here and here, for example) but how do you create a clean laptop?

One method that is mentioned is to use a second laptop, one that is installed (or re-imaged) with a clean operating system on . . . [more]

Is that the sound of your life being eaten away by the trojan called work, infiltrating our personal time via portable devices? Or is it the sound of forgotten files? Hopefully, it is you conveniently dealing with work on your terms.

Lawyers have had a long list of tools to help with getting things done. One of the first was the ToDo button, the brainchild of Peter Hart of Legalware with his Project Modeler in 1986. Inspired by this, it became the trade marked Do button in another Practice Management System (PMS).

Now there is no shortage of ToDo tools . . . [more]

In the Internet age, people still have the same interests and passions as they had before electronic communications became pervasive, but they have different methods of expressing them. It may be a challenge to apply traditional rules of law to those methods. This note reviews one example of such a challenge, with respect to the use of evidence from Facebook and the reliance on Wikipedia to inform the tribunal of relevant facts.

In Landry c. Provigo Québec Inc (Maxi & Cie), 2011 QCCLP 1802 (CanLII), Madame Landry complained about harassment at her workplace at Provigo, the Quebec grocery chain. . . . [more]

For a variety of reasons, some law firm websites may not have reached the top slot in Google, Bing, or Ask. There is competition for keywords, and the search engines change their algorithms frequently. Without having a team of folks tweaking the site, there will likely be some ebbs and flows in visibility in search results. However, there are a number of ways to boost visibility on the web so that whether someone finds the firm or attorney through social media, a directory, the website, or a professional nameplate site, you can get the message out about the firm’s professionals . . . [more]

Out of touch in Hawaii

It was late October, 1992, and I was in Honolulu. I had been fortunate enough that year to have had the means to attend the annual meeting of Westpac, the western Pacific chapter of the American Association of Law Libraries. And so, on Saturday, October 24, I was at one of the social events of the conference, a luau, when I heard the news that the Toronto Blue Jays had won the World Series. It was easy to get that news, because several of the attendees had brought radios with them to the . . . [more]

Why do we care about deleting data from mobile devices? Usually, we are trying to get back data that we inadvertently deleted. It could be that we “fat fingered” an e-mail or text message or blew away a photo that we really wanted to use as a background image. But what about when we are upgrading our smartphones, iPads or other mobile devices? Do you really know what confidential or personal information resides within the memory of your prized possession? As lawyers, we have an ethical obligation to protect the information of our clients. This means that we better be . . . [more]

The story of the commercial, professional and administrative uses of electronic communication is a search for trust. Who are we dealing with? How do we know? How certain can we be – or do we need to be? I have reviewed the basics in my column on Authentication and Trust .

Trusted technology

Sometimes the search focuses on the technology that purports to offer trust. This can be described in terms of a specific technology, such as dual-key encryption in the framework of a public key infrastructure (PKI ), for example. At other times the focus attempts to be . . . [more]

Since I seem to be the only tech author who hasn’t yet shared his list of “must-have” SmartPhone apps for the lawyer on the go, I thought maybe I’d go ahead and give you mine. Of course, you’ve seen these plenty of times so I’ll try to focus on the ones that might be a little less obvious. You’ve been told a million times about QuickOffice, Evernote and Instagram (and if not, you might want to check those out too).

The apps I’m going to talk about are for Android, but unless I note otherwise there is also a version . . . [more]