Tuesday night I gave a presentation to Toronto Wiki Tuesdays about the use of wikis in law firms. On Monday, to get some additional ideas, I posted a message to Slaw asking for any new examples of wiki use in law firms since I wanted to present more than just wikis I had a hand in myself. The next day a very interesting discussion ensued on Slaw about whether wiki use is suitable for firms. This was a fantastic discussion, starting to really get at the heart of whether a firm should be using wikis and what really works. So . . . [more]

A number of colleagues I respect remain excited about “wikis in law firms” (see Connie Crosby here and Doug Cornelius here as two examples).

I remain contrarian and cynical. Aren’t all major law firms with mature document management systems (DMSs) “wikified” to the max already? If everyone in the firm has online access to the “Smith file” or the “Jones file” and can edit documents, view calendars or other lists of information, access research memos, and post comments, isn’t this “wiki” personified?

This raises the question: what makes “wikis” different than DMSs? Is it simply ease-of-use and the fact that . . . [more]

I have been talking wikis with Doug Cornelius, KM and law blogger, senior attorney at Goodwin Procter and also part of their knowledge management team. He has been asked to put together a panel about wikis inside the law firm for the ILTA conference in August. He is looking for examples as well as panelists.

Tomorrow night I will be talking to my regular group, Toronto Wiki Tuesdays, about the same topic–the use of wikis (and other social networking tools) by lawyers. I, too, would love to hear examples. Or better yet, if you are in Toronto . . . [more]

Special Libraries Association Toronto Chapter’s recent newsletter has a summary of a great presentation held in November on knowledge management. Presented by Laura Knapp, Manager, Knowledge Services at the Ontario Securities Commission, Laura Purves from L. Purves Consulting, and Heather Ritchie, Knowledge Manager at McCarthy Tetrault, the discussion focused on the following:

• What is KM?
• Challenges to KM successes
• Key KM skills
• Importance of KM sponsors
• Suggestions to ensure success
• Knowledge managers vs. librarians
• Measuring the success of KM projects

The American Bar Association’s Law Practice Management magazine, January/February 2008 issue focuses on marketing technology trends. Heavy emphasis on social networking tools such as LinkedIn, Facebook and podcasting. This is a selection from the full roster of articles:

Marketing Technology Trends
Today’s marketing arsenal features a vast array of tools—as well as technology practices that range from the truly cutting-edge to the archaic. Where does your firm fall on the scale? Here’s a look at some technologies that can really boost your business development efforts.
By John D. Bowers

Tracking Law Firm Marketing Technology
What are the technology needs of

I have been fortunate in the last two years to have been asked to speak about social networks in law (and other professional) firms at conferences and workshops. I thought I would take this opportunity to summarize some of the key points I make about social networks.

First, social networks and social media (or knowledge media) are not the same thing. People often called tools such as LinkedIn and FaceBook social networks. These are tools for making our social networks explicit. And indeed, we can use these tools / platforms to keep in touch with parts of our social network . . . [more]

RSS, as we know, means Really Simple Syndication. 

Let’s imagine that KISS means Keeping It Simple Syndication.

An adequate use of RSS combined with KISS may help to reduce RISK (Rats, I Should Know) problems and this feeling:

Law.com’s Legal Technology page has a nice overview of the use of RSS to keep current but the focus is on keeping up-to-date on matters that might specifically affect one’s clients, or potential clients. The article is written by the David Whelan of Osgoode Hall’s Great Library.

Previous posts, here, have . . . [more]

Wouldn’t it be cool to have Facebook as your Intranet? One company thinks so. Andrew McAfee from Harvard Business School and Bill Ives are both blogging about how Serena Software has made the leap to adopting Facebook as its Intranet. . . . [more]

Perhaps encryption isn’t so easy after all, and some people could use a little primer. This is how I protect my laptop….

Wired – “How Does Bruce Schneier Protect His Laptop Data? With His Fists — and PGP“

After a discussion among academics about the perils of crossing the U.S. border with your laptop full of research data, I began to wonder how diligent law firms are in ensuring that nothing leaves the office on a laptop that is unsecured. The shocking incident in which Her Majesty’s Revenue & Customs lost a couple of disks containing private . . . [more]

As a follow up to my prior post on full-text keyword searching versus controlled vocabularies, I am wondering what law firms are doing regarding harvesting and re-using their internal research work product (research memos, client bulletins and newsletters, reasoned opinions and the like).

I know of some firms that actually catalog them in a separate database using a simplified legal taxonomy. I assume the other extreme is doing nothing but making them available on a document management system (DMS) to be searched full-text by keyword.

For those that do some level of profiling or cataloging:

1) What taxonomy works best . . . [more]

Maybe so, but another fish sometimes learns. 

Sometimes one doesn’t end up where one intended, but once one is there, it’s worth visiting.

Visit http://www.righthandpointing.com

(credit/property: http://www.righthandpointing.com/theologyreels.jpg)

or its sub-site

http://www.righthandpointing.com/latin/ for a useful collection of Latin proverbs with commentary.

Non sine causa sed sine fine laudatus? 

Maybe. But if so, who cares?

—————-

Notes:

1. The device in the picture (borrowed from the righthandpoint.com site) – a reel-to-reel tape recorder – is, for those too young to remember, an archaic precursor of the MP3 player and the IPod.

2. The English translations of the quotations is:

The fish . . . [more]

I saw an in-person demo today by RBRO Solutions on the new Interwoven Universal Search. Nice product.

Pros:

– it can crawl and search pretty much any type of data or document management system (i.e., it is not limited to Interwoven for DMS searching)

– the “universal” element means you can choose to search, for example, on “motion to compel” on your internal document management system, on Lexis or Westlaw, the World Wide Web and your internal library catalog, all in one search (the product comes “out of the box” with a fairly large number of “connectors” to allow . . . [more]