Sometimes an Apology Is Not Enough
Written by Daniel Standing, LL.B., Content Editor, First Reference Inc.
An apology can be the difference-maker pointing toward rehabilitative potential, but in the worst misconduct cases, it’ll take more than an a simple mea culpa for an employee to get back their foot back in the door for another chance. Take the recent case of 2023 CanLII 77866 (ON LA), for example. Although the supervisor in that case sought reinstatement and apologized, his actions and other things he said told the opposite story. There are several nuggets of wisdom for employers in this case that touch on the value . . . [more]