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Archive for ‘Technology: Internet’

New Article on Algorithmic Personalized Pricing by Windsor Law Professor Pascale Chapdelaine

On March 27, 2024, Windsor Law Professor Pascale Chapdelaine released her latest article on the very interesting topic of algorithmic personalized pricing.

Pascale Chapdelaine, “Algorithmic Personalized Pricing: A Personal Data Protection and Consumer Law Perspective” (2024) 102 Can Bar Rev (forthcoming, online via SSRN).

Here’s more information about the article:

“Price is often the single most important term in consumer transactions. As the personalization of e-commerce continues to intensify, the law and policy implications of algorithmic personalized pricing i.e., to set prices based on consumers’ personal data with the objective of getting as closely as possible to their maximum willingness . . . [more]

Posted in: Technology, Technology: Internet

Customer Service in an Age of AI

Customer service is in decline. In my opinion, the problem is worse with large organizations.

I skimmed the surface in my last post “The Robots are Already in Control (Part One)“.

Companies that are primarily internet-based are the worst. One of my major pet peeves is a corporate website that has no phone numbers. For many, at best the customer service phone line is almost unfindable – buried four clicks into the site. I’ve even gone so far as to phone the “company” side of the business (the side that deals with shareholders), because there was no . . . [more]

Posted in: Technology, Technology: Internet

Tips Tuesday: Save Your Closed Brower Tabs

Ever closed a browser tab accidentally and been unable to find it again? Sure, you could try to go through your browser history to attempt to locate it, but if you’re like me you likely keep your tabs open for days (sometimes weeks) at a time making a search through your history futile.

There are two ways that you can recover closed tabs. The methods vary between browsers and therefore, these tips will apply to Mozilla Firefox and Google Chrome (sorry Microsoft Edge users!). The first method is to “Recover Last Session” or review “Recently Closed”.

In Google Chrome:

  • Click
. . . [more]
Posted in: Technology, Technology: Internet

Tips Tuesday: Quick Reference Legislation in Your Browser

Today’s Tips Tuesday is a little trick that I use to save myself time when I need to reference a statute quickly. I use CanLII for the majority of my legal research and for all of my statute referencing. Instead of navigating to CanLII’s home page each time and searching the statute, I use bookmarks instead.

In my browser’s toolbar, I created a Legislation folder and have bookmarked all of the statutes that I might need to reference in my practice. For me this list includes:

  • Alberta King’s Printer
  • Alberta Rules of Court
  • Civil Enforcement Act
  • Condominium Property Act
  • Employment
. . . [more]
Posted in: Practice of Law, Technology, Technology: Internet

Using AI for Legal Research

Prof Sean Rehaag recently published, “Luck of the Draw III: Using AI to Examine Decision-Making in Federal Court Stays of Removal”. This research entered my feed as it pertains to immigration and refugee law. Indeed, the research demonstrates interesting trends related to Federal Court decisions and Stay Motions. For example, Winnipeg has the lowest grant rates across Canada at only 16.2%. For immigration practitioners, I will briefly discuss the conclusions of this paper and my own analysis. Prof Rehaag focused this paper on statistics and his methodology. The paper offers scant analysis of the underlying numbers. The paper is invaluable . . . [more]

Posted in: Practice of Law: Future of Practice, Technology: Internet

University of Windsor Leddy Library Creates Story Map on Missing Children of Indian Residential Schools

I am always on the lookout for innovative ways that libraries have found to create great stories about complex legal or historical issues that have many moving parts.

This one is quite remarkable: the Leddy Library at the University of Windsor has created a site that tells the story of the Missing Children of Indian Residential Schools using maps.

This intereactive visual representation of the residential school locations across Canada uses data from the Truth and Reconciliation Commission report to document the experience:

“The recent discoveries of more than 1,700 unmarked graves at the sites of former residential schools in

. . . [more]
Posted in: Legal Information: Libraries & Research, Technology: Internet

40 Short Tips for Better E-Mail

I don’t know if you’re like me but despite being a heavy user of e-mail, I am still often puzzled by it. More specifically, by how we often fail to use it to its full potential.

How many times does it happen that you receive an e-mail from a professional contact, a client or a supplier/vendor, perhaps even from an important work colleague, and you have so much trouble deciphering its meaning that you pick up the phone or get on chat to ask the sender what exactly they want you to do?

Given how insanely busy so many of . . . [more]

Posted in: Miscellaneous, Technology: Internet

Commissioning Affidavits: The LSO Is Only Part of the Picture

To many people’s delight, the Law Society of Ontario has stated that it is interpreting section 9 of the Commissioners for Taking Affidavits Act to include virtual commissioning. Reponses to a Slaw post by Pulat Yunusov from last November, in support of the LSO’s then position against virtual commissioning were dismissive of his concerns about virtual commissioning; they also illustrate the eagerness with which people are keen to throw off the bonds of in-person commissioning. (Yunusov stressed the importance of the ritual, as well as the inability of meeting some requirements through technology.)

However, the LSO is not the only . . . [more]

Posted in: Practice of Law: Future of Practice, Technology: Internet

Encryption Backdoors – a Very Bad Idea

Encrypting our data and devices keeps our information safe. It keeps thieves out of our banking information, protects our personal health info from prying eyes, prevents fraud, lets us have candid private conversations, and helps keep the surveillance state at bay. 

But far too often law enforcement and governments view encryption as a hindrance, and call for backdoors to encryption so they can circumvent encryption when they want access. 

Security experts are adamant that backdoors to encryption would cause far more harm than good. It’s like a team of people with sledgehammers trying to kill a fly in a . . . [more]

Posted in: Technology: Internet

#Clawbies2019 Are Here!

As it does every year, December 1st has snuck up us. The date arrives just as the holiday busy season is heating up, and folks are packing their days and evenings with holiday shopping, parties, card-writing and travel plans. In the midst of all this, we ask the Canadian legal community to add one more thing to their plate: participating in the Canadian Law Blog Awards, fondly known as the Clawbies, now in its 14th year.

Thankfully, no one ever complains about this “one more thing”. In fact, many folks say they are grateful for the opportunity to reflect on . . . [more]

Posted in: Announcements, Legal Information, Technology: Internet

The “Twitter Town Hall” Comes Back to BC on Monday October 28

For several years now, the Provincial Court of BC has engaged in regular annual Twitter Town Halls as a form of digital outreach—an effort to bring more transparency about the judicial process through direct engagement between members of the Bench and the public.

The first one, carried out in 2016, garnered international attention from the Conference of . . . [more]

Posted in: Announcements, Justice Issues, Technology: Internet