Few would argue that the outsourcing of legal services by law departments to LPO companies offers the law departments a number of benefits — the most notable of which are significant cost savings, productivity and efficiencies. The big question however that is yet to be definitively answered is how does outsourcing of legal services by law firms benefit the law firms? Until this question is settled, I think it’s safe to assume that law firms are going to drag their heels on implementing a LPO strategy.
Let’s face it, law firms are businesses. It’s that simple. Law firms, like any . . . [more]