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Archive for ‘Reading’

10 Ways to Build a Better Clientele

The impact of poor client selection and sloppy client service will be magnified in trying economic times. In response, you want to proactively take steps to build and retain a better clientele. Here are some pointers to help you meet that goal. This article orginally appeared in the Fall 2008 issue of LAWPRO Magazine.

  1. Get a retainer up front: The best way to ensure that you get paid in full at the end of a matter is to obtain a retainer at the matter’s start. After you and your client reach a consensus on what work you need
. . . [more]
Posted in: Reading: Recommended

Giving, Taking and Getting Ahead

Spring has sprung here in Vancouver with its bounty of networking events and opportunities to reconnect with colleagues.

In between fun appointments in my social calendar, I sat down to read “Give and Take” by Wharton business professor Adam Grant. If you’ve ever felt anxious about networking, skeptical about selling your services or burned out from fielding non-stop requests for help, this book is for you.

Most of us have been taught to view networking as a zero-sum game where people act in their own self-interest; I’ll do a favour for you with the expectation that you’ll . . . [more]

Posted in: Practice of Law: Marketing, Practice of Law: Practice Management, Reading: Recommended

CBA Releases 6 Legal Health Checks for Members of the Public

As part of the CBA’s Reaching Equal Justice initiative, CBA just released 6 Legal Health Checks for members of the public. Similar to LAWPRO’s Annual Legal Health Check-up, these are intended to ensure people have the information and tools they need to recognize and avoid legal problems in the first place, and/or to prevent small problems from becoming bigger than they might have been.

There are 6 different health checks:

  • 5 steps to legal wellness – speaks to the reasons why smaller legal problems can snowball into much larger and more complex problems, particularly for already vulnerable people
. . . [more]
Posted in: Reading: Recommended

Student Week on Slaw: What Do Law Firms Look For?

LAWPRO is pleased to take part in Slaw’s Student Week. We’ve made an effort to reach out to students and new lawyers by creating a student issue of LAWPRO Magazine for the law schools, and this week we’ll post some of the articles from those issues. They contain practice management and risk management content aimed at helping students make the transition to becoming a practicing lawyer and getting their careers off on the right foot.

Law students – like all students – are prone to anxiety about their career prospects. High-profile news about the employment challenges faced by new grads . . . [more]

Posted in: Law Student Week, Reading: Recommended

Don’t Accept Every File That Walks in the Door

This article from February 13, 2014 is by Nora Rock, corporate writer and policy analyst at LAWPRO.

At the risk of sounding like a self-help book designed to help you find Mr. or Ms. Right, we’d like to remind you (the day before Valentine’s Day, no less!) that being selective about the clients you represent is an important claims-prevention strategy.

Depending on your area of law and how established your practice, you may be tempted to dismiss this advice as being valid only for lawyers in the enviable position of having more referrals than time. But turning away clients that . . . [more]

Posted in: Reading: Recommended

Frenemy Mine: Building Trust Between Colleagues

I’ve been feeling somewhat guilty about my post last week regarding the Edelman Trust Barometer and perceptions about the legal profession. Several lawyers have since asked if I have any advice on how to build trusting relationships within their own firms, never mind on behalf of the profession. I’ve heard laments bemoaning the loss of collegiality, too.

The real expert in this regard is Robert F. Hurley, a professor at Fordham University in New York. Hurley leads the Consortium for Trustworthy Organizations housed at Fordham’s School of Business and is the author of a bestselling book, “The Decision to . . . [more]

Posted in: Practice of Law: Practice Management, Reading: Recommended

Introducing Legal Sourcery Blog

Welcome Legal Sourcery from the Law Society of Saskatchewan Library to the law blog scene. They are posting several times a week on ” legal research tricks, interesting legal research news and what’s happening at the Library.”

Today they explain the blog name:

Putting our heads together and thinking creatively, we took a vote and decided to call this blog Legal Sourcery. Legal Sourcery is the expertise and capability we bring to legal research. It represents the multitude of legal resources we provide and the skills we use to wade through these resources.

So far they have pointed out interesting . . . [more]

Posted in: Legal Information: Libraries & Research, Reading

What Makes Lawyers Happy?

I came across a new research paper today via SSRN titled, “What Makes Lawyers Happy? Transcending the Anecdotes with Data from 6200 Lawyers“.

The legal profession has done a much better job of addressing (or at least discussing) the issue of lawyer well-being in recent years. And thank-goodness for that! We are all very aware of the unfavourable statistics regarding mental health, substance abuse, and the general unhappiness that can show on some faces. So the idea of quantifying these factors — both positive and negative — cited by practitioners seems like a practical piece of work. . . . [more]

Posted in: Education & Training: Law Schools, Reading: Recommended

New Student Edition of LAWPRO Magazine Hits Law Schools This Week

The 2014 Student Edition of LAWPRO Magazine {“Moving Into Practice”) will be arriving in Ontario law schools this week. Its the second LAWPRO Magazine issue focused on providing students with resources to make the transition from student to lawyer. It also serves as an introduction to LAWPRO and our messages of claims prevention and practice management.

Articles in the magazine include:

. . . [more]
Posted in: Reading: Recommended

Protecting Yourself From Cybercrime Danger: Inside People Can Be the Most Dangerous

Cybercrime dangers are many, complex and ever-changing. Hardly a day goes by without another news report of a data breach or other cyber-related scam or theft. Cyber criminals have considerable resources and expertise, and can cause significant damage to their targets. Cyber criminals specifically target law firms as law firms regularly have funds in their trust accounts and client data that is often very valuable. This article, from the December 2013 issue of LAWPRO Magazine, reviews the specific cybercrime dangers law firms need to be concerned about, and how they can mitigate their risks.

People inside your office have . . . [more]

Posted in: Reading: Recommended, Technology

Protecting Yourself From Cybercrime Dangers: Avoid the Dangers of Email

Cybercrime is a real and present danger for law firms. All firms should work to understand the cybercrime risks they are exposed to and take steps to reduce the likelihood they will experience a data breach at the hands of cyber criminals. The following checklist is taken from the article “Cybercrime and Law Firms: The Risks are Real” from the December 2013 issue of LAWPRO Magazine.

To assess your cybercrime preparedness, see if you can answer the following questions:

  • Are your passwords secure enough?
  • Would you or your staff be duped by a phishing message?
  • How would your
. . . [more]
Posted in: Reading: Recommended, Technology

Draw Clients a Roadmap to Avoid Communication Claims

This article by Nora Rock, corporate writer & policy anylist at LAWPRO, appeared in the December 2013 edition of the LAWPRO Magazine. All Magazine articles can be found at www.lawpro.ca/magazinearchives

Our readers should now be well aware that problems with lawyer-client communication are the number one cause of malpractice claims. Managing communication takes patience and effort: at one extreme of the spectrum, responding to calls and messages from clients who want constant contact can be frustrating; while at the other end, trying to get absentee clients to update instructions or produce necessary documents can be time-consuming. How can you get . . . [more]

Posted in: Reading: Recommended