Integreon Creates Client Advisory Board – Susskind to Chair

Here is a link to a Press Release from Los Angeles this afternoon, announcing that Richard Susskind, the controversial (in some circles anyway) author of The End of Lawyers?

Note the importance of the final question-mark.

Integreon’s Client Advisory Board will be composed of managing partners at law firms and general counsel at organizations that Integreon serves. The board will provide Integreon’s clients with an opportunity to share ideas about legal service trends, specify future requirements for Integreon’s services, and identify opportunities for collaboration.

Integreon (according to its website) “applies technology intelligently to legal solutions to automate processes and streamline workflows. In addition to the technologies that we leverage in our e-discovery solutions, we also utilize Tachyon™ to automate project management and streamline workflows for other legal support work”. Its clients include seven of the 10 largest global law firms and 32 of the top 50 AmLaw firms.

According to Legal Week, Integreon president of global sales John Croft said:

“A lot of our clients are still thinking through how legal process outsourcing (LPO) can be best applied within their law firm or corporate law department today and what the ‘next generation of LPO’ looks like.

“We therefore felt it would be helpful to set up a client advisory board with an independent chairman who can facilitate this thought process, answer our clients’ questions independently and provide a sounding board for people as they work out what will be best for them.”

It will be interesting to see whether Richard’s aligning himself with one market leader will be perceived as colouring his views on other market trends. And even more interesting to see who gets appointed to the Client Advisory Board – interesting to be a cyberfly on that wall.


And a Berkman Centre video from Harvard.

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