To answer the question, we interviewed our friend and colleague Matt Kesner, the CIO of Fenwick & West LLP, a West Coast law firm representing high tech and bio-tech clients. Matt has “walked the walk” when it comes to security and protecting data.

Is the data at a law firm really different or are there “special” considerations when dealing with security within a law firm? Matt suggested that there are a lot of tensions at play within a law firm. There’s always the tension between IT and end-users. The end-users are more difficult to tame and are more independent than . . . [more]

We talk about connecting to the Internet, a pipe through which travels all of the information flowing into or out of the law practice. It is not that simple, though, and that oversimplification can mean that you overlook possible holes that might make your client or law practice information vulnerable to access by others.

Any Port in a Storm

The reason the pipe analogy works is that, while in transit, your information really is flowing amid lots of other information. But the place that it ends up – or starts from – is determined in part by what the request . . . [more]

Everybody wants something for free. It’s human nature. And it’s rarely more prevalent than when it comes to technology. “It’s all just bits and bytes, why should it cost anything?” says one. “Information wants to be free” suggests another. 

Today’s generations have grown up in the age of Napster and Google and surveys indicate that there is almost an expectation that digital content, including music and movies, is free. Much to the chagrin of the entertainment industry who has been battling since the invention of the tape recorder and VCR to figure out how to keep making money off a . . . [more]

Lawyers and engineers see the world differently. It is as if they speak different languages, and difficulties of mutual understanding arise. The problem is not so much that they use different words to describe the same thing but rather that they may use the same words to describe different things. It may be more helpful to think of lawyers and engineers as having different belief systems: the motivation for understanding the world and what makes it tick differ. One belief system is not more accurate or ‘true’ than the other, but they can have different practical consequences.

 So long as . . . [more]

It is almost trite to say that you don’t computerise a mess, it simply makes it happen faster. The problem is the legal system, particularly litigation; and it is something we are stuck with, though changes are afoot. 

A leading Australian judge has recently sounded the death knell for the traditional system for litigating civil disputes and urged the legal profession to abandon it.

“There is no point in tinkering with the present system and its problems. It is time for a fresh start.”

US-based e-discovery guru, Ralph Losey has long advocated that the system is broken, and that most . . . [more]

This is a reflection on the technologies we use to read and cite “the news”. For me, that involves both old news and breaking news. In any given week, I’m likely to read this “news” on websites (both open and closed), on newsprint, and on microfilm. I’ll listen to it on the radio and watch it on tv too. Yes, that’s all of the above. For reasons I’ll discuss below, I can’t predict that this complex, multimedia aspect of my reading life will be simplified anytime soon. I’m not advocating any such simplification either, though of course there are things . . . [more]

What exactly is virtualization and why is there so much buzz about it these days? Virtualization can occur in many forms, but most initially think of using virtualization to consolidate servers into a single hardware platform. Essentially, you can run multiple servers on a single piece of hardware, where each “server” has its own memory “footprint” within the host machine. Servers are the most common devices when firms embark down the virtualization path. There are many other forms of virtualization such as desktop, network and storage virtualization. Desktop virtualizations occur in the larger firms all the way down to solos. . . . [more]

A favourite quote of mine is by Fred Bartlit at the 1994 ABA Techshow

We experiment with software. We buy, we try, we fail. The key to making it all pay off is in the re-engineering process — that is starting off with a blank slate and working from there.

With evaluation periods becoming commonplace, maybe Fred would now say, “we try, we buy, we fail”. Regardless, desktop and smartphone apps are now so abundant and relatively inexpensive that it is all too easy to head down a path of dependance on a program without realising it.

While your main . . . [more]

The term “brick” in computer parlance means to turn an otherwise usable computer into a useless piece of silicon and plastic. As a careful lawyer, you are already planning for disaster by performing regular backups, protecting your online and personal computer accounts with strong passwords, and so on. There are places in where your law practice software and hardware overlaps with your meatspace, where you become the cause of your law practice becoming a brick.

I liked how a panel on business continuity at the recent Law Society Solo and Small Firm Conference emphasized the mundane over the . . . [more]

Last August I reviewed basic principles of authentication, in general and as applied to electronic documents. In that context I mentioned The Hague Convention of 1961 Abolishing the Requirement of Legalisation for Foreign Public Documents, known as the Legalization Convention or the Apostille Convention. Since Canada is considering acceding to this Convention, this column will review some of the issues involved in that process and in particular the technological frontiers of authentication that The Hague Conference on Private International Law is exploring with respect to electronic apostilles.

Legalization

What is at stake in this discussion is the authentication of public . . . [more]

We IT consultants are sort of a mystical bunch. People don’t seem to really understand what we do or how and in many cases we get called when people are desperate because all else has failed. Not many people call me when everything is working great. I want to take this opportunity to clear up three misconceptions people have about working with consultants:

1. We usually don’t need your passwords…and just as often don’t want them.

It amazes me how often I’ll show up at a site and the client will just hand me a sheet listing everybody’s account name . . . [more]

There was a time when many lawyers, settled in their ways, thought that they could ignore alternative fee arrangements. That day is clearly gone. The 2010 Fulbright Litigation Trends Survey announced that 51% of the corporate counsel responding to the survey were using some form of alternative fee arrangements.

Why? They cite lower costs first, then predictability, and then risk sharing. So what kind of AFAs do they favor? It’s a very mixed bag with fixed fees, conditional or contingent fees, blended rates, capped fees and performance/reward-based fees. Clearly, there is a lot of exploration going on and a lot . . . [more]