Online Legal Services: A Critique
I’ve just come across a Ph.D. thesis from 2007 by Christine Vanda Burns called “Online Legal Services — A Revolution that Failed?” [PDF 729pp]. Dr. Burns looked at what we might think of as the first generation of “online legal products which ‘package’ legal knowledge” and supply it to commercial enterprises, governments, and other consumers of law. As you would imagine in a dissertation, she examined the relevant literature and also did some empirical work in Australia, her home.
Interesting, to me, is her conclusion that while there are lots of difficulties surrounding the implementation of such products, . . . [more]
