This week I’m attending my first Dreamforce conference, the annual Salesforce.com “user conference.”

I put user conference in quotes because, although that’s where Dreamforce started, over the years it has evolved into something much, much larger. There are nearly 100,000 attendees and over 1,000 sessions covering topics ranging from starting up a new company to collaboration to meditation. Keynote speakers include Marissa Meyer from Yahoo and Sheryl Sandberg from Facebook. Green Day and Blondie are playing a concert for attendees. The breadth and depth of the topics is simply mind-boggling.

The vibe and energy at the conference is amazing. . . . [more]

“I know lawyers who are very innovative and lawyers with very traditional practices. The latter seem to make much more money,” says Noel Semple, a self-described “lapsed lawyer and aspiring professor.”

And there, in a nutshell, appear two of the biggest impediments to innovation in the legal field: the idea that if it ain’t broke, it doesn’t need fixing, combined with the real possibility that the innovation will fail – or at the very least, that the innovator will be scrambling for money until the idea catches on.

Innovations in the legal sector – and the impediments thereto – were . . . [more]

My last post discussed the viability of assessing a cloud provider’s financials as part of your due diligence process, and I concluded that requesting full access to a cloud provider’s financials is simply not a reasonable request to make of a privately held company.

How can you entrust your data to a company that you don’t know the financial health of, you ask? You plan for the worst. Expect the company will fail without warning, and plan accordingly.

To be prepared for this eventuality, look for the following in your prospective cloud provider:

Data Backup in Open, Non-proprietary Formats . . . [more]

The announcement yesterday of the newly minted LeClairRyan Legal Solutions Center should provide another shockwave to an American legal profession that is already in distress.

National law firm of LeClairRyan (22 offices and 350 attorneys) and LPO UnitedLex (1,100 attorneys engineers and consultants), will now collaborate to provide “a wide range of support services and incorporate best-in-class technology and quality control processes which will be uniquely integrated into the law firm’s litigation and transactional practice areas….[allowing clients to obtain]….more comprehensive, value-based services at a lower and more predictable cost.

“The LeClairRyan Legal Solutions Center is an important part of . . . [more]

In a recent post the prolific and insightful Lee Rosen suggested that a cloud provider’s market dominance shouldn’t be your sole criteria when assessing the company’s prospective longevity. Instead, Rosen suggests a lawyer should adopt the Regan-era mantra of “trust, but verify,” and assess — essentially, audit — a cloud computing provider’s financials to prove out the company’s financial health. Rosen uses his diligence on his practice’s cloud provider, Salesforce.com, as providing a high degree of financial visibility that helped him gain a level of comfort with placing his practice’s data in the company’s hands.

Rosen closes his post with . . . [more]

Apple’s latest and greatest operating system is launching today. There will no doubt be a rush for iPhone and iPad owners to install the update. Apple fans may scoff at this advice, but if you are updating anything other than a current model, it might be prudent to wait a few days before upgrading.

The odds are that all will go well, but sometimes issues appear in the real world that don’t show up in testing. Typically those issues are more annoyances than anything – such as sluggish performance, or incompatibility with some apps. And typically they are resolved quickly. . . . [more]

As he does each year at about this time, Rich McCue tipped us to the fact that the results of his survey of incoming law students are now online. The University of Victoria Law Student Technology Survey has run for ten years now, providing a nifty picture of how things are changing for law students — so far as technology is concerned. The executive summary of this year’s survey, which had a whopping 90% response rate, is as follows:

• 96% of incoming law students own “Smart Phones” that can browse the internet (up from 89% last year and 50% three

U.S. lawyer Stephanie Kimbro who writes about running virtual law practices shared an infographic she created last week with everyone — Technology in Legal Education (excerpt of the image below). It essentially shows why there is a need to teach law students and lawyers about technology, how the technology has been a “disruptive” force in the industry and its effect.

I especially like her outline of new roles people are playing in law firms today.

This is just an excerpt of her infographic. For the full graphic, visit her website Virtual Law Practice.

Hat tip ABA LTRC on Twitter. . . . [more]

Last week’s revelations that the NSA may be able to decrypt most of the traffic on the internet sent shockwaves through the global community. Secure Sockets Layer (SSL) encryption was thought to provide a secure and virtually impenetrable “tunnel” for sensitive internet traffic, such as credit card data or confidential client documents; the NSA, however, has reportedly circumvented the security of SSL connections through a combination of brute-strength computing power and a network of “back doors” inserted into the equipment and algorithms that provide SSL security.

These code-breaking capabilities have left many users of cloud-based services asking if traffic they . . . [more]

Little has been written about the role of Legal IT Professionals in the law firm of the future. Most commentary has focussed on the law firm as a whole, or on the role of lawyers in the firm. So let me break from the mould.

We live in a world where corporate clients view “process” as just as important as lawyering. In other words, quality is a given and is expected by clients. For corporate clients, quality gets your foot in the door, but better processes will differentiate the firm and seal the deal. As a result, it is foolish . . . [more]

Access to justice, according to some definitions, includes a public that has some legal literacy – people who are aware of their rights and obligations under the law.

Technology helps promote a form of legal literacy, but some lawyers say it’s a double-edged sword – clients are more willing than ever to participate in the process, says one contributor to the CBA Legal Futures consultation, but they “lack the practical understanding of the limitations of the judicial system to fully appreciate risk.”

Just as some medical patients will research online and then ask their family physician to confirm Dr. . . . [more]

The Commission nationale de l’informatique et des libertés (CNIL – the French privacy authority) has recently found a company in breach of its duty to protect the personal information of its employees because the company used unduly short passwords that were too easy to guess and that were not changed often enough. (See the story on Le Village de la Justice)

According to the CNIL, the employer should have had a password policy that required longer passwords composed of letters, numbers and special characters, and that also required that the passwords be changed frequently.

It was not demonstrated that . . . [more]