At December’s Toronto Knowledge Management lunch, there was a brief discussion of how user expectations (particularly non-expert searcher expectations) have been raised by the ease and seeming reliability of the Google ease of interface. So I was interested to see how Freshfields developed their user interface for KM.
The article is called
Freshfields Bruckhaus Deringer Launches Next Generation Knowledge Management System
International law firm Freshfields Bruckhaus Deringer has launched ‘Athena’, a fully integrated legal know-how system.
The new application will standardise knowledge management (KM) working practices, enabling even faster client service delivery by providing access to the latest legal expertise . . . [more]