Twitter Cuts Canadian SMS Service

Looks like Twitter is cutting outbound SMS messaging:

Unexpected changes in our billing have forced us into a difficult situation with our Canadian SMS service. We can’t afford to support this service given our current arrangement with our providers (where costs have been doubling for the past several months.) As a result, effective today we are no longer delivering outbound SMS over our Canadian shortcode (21212).

The ability to update Twitter over SMS will still be supported over 21212. But we know that this is only part of the experience and we want to make Twitter work in the way folks want … regardless of where they live.

There is a realistic, scalable SMS solution for Canada (and the rest of the world.) We’re working on that and will post more details on the Twitter blog as we make progress.

On the bright side, it’s good to know that Canadian text gouging doesn’t stop at our borders. Canadian carriers are egalitarian, and obviously willing to scam the world!

Thanks for the consistency Rogers, Bell, Telus, Eastlink, MTS …


  1. At least we can still tweet via text. I hope that is not the next item on the chopping block.

  2. This amazed me when I saw it break yesterday. Are they that mad that they offer us “free incoming” and then it gets utilized by a truly free incoming service like twitter, and not a pay service like sportsnet, etc?