The typical outsourcing involves the outsourcing of not only a business function, but also the technological infrastructure to support it. When preparing an outsourcing agreement, the hardware, software and systems of each party to the outsourcing need to be carefully considered and well understood. It should be part of the due diligence of embarking on the outsourcing process.
Most companies that are looking to outsource will already have in-house technical expertise. This in-house expertise should be relied upon to map out a company’s technical capabilities and limitations. This will set the stage for properly mapping the technical requirements for the . . . [more]