The Public / Legal Profession Divide in Access to Justice
We need to change our primary focus. Too often, we focus inward on how the system operates from the point of view of those who work in it. ….. The focus must be on the people who need to use the system. … Litigants, and particularly self-represented litigants, are not, as they are too often seen, an inconvenience; they are why the system exists. … Until we involve those who use the system in the reform process, the system will not really work for those who use it.
National Action Committee on Access to Justice in Civil and Family Matters, . . . [more]