What Does a User Centred Design Court Form Look Like?
In the article “What does a user-centered eviction court summons look like?”, Margaret Hagan answers this question. Her analysis can be applied to most court forms. The key design principles outlined are as follows:
- Have a clear visual hierarchy. Put the first and second most important information in large boxes, with icons, indented lists, and images.
- Make it easily readable. Use small blocks of text and short sentences. Follow plain language. Use lists where possible. Bold each paragraph’s take away.
- Use symbols and images when possible. Be sure to have a court logo or seal to impart that