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Archive for the ‘Legal Technology’ Columns

Taming the Ghost in the Machine: Canada’s Journey to AI Regulation, Part 2

In part 1 of this article, we explored two different areas of the regulation of artificial Intelligence (AI) in Canada. These included existing laws of general application that apply to AI and are in force currently, as well proposed legislation that would regulate the commercial use of AI in Canada directly, known as the Artificial Intelligence and Data Act (AIDA). In part 2 of this article, I will introduce a number of international developments in the regulation of AI that have an impact on Canada and introduce the primary international norms that are developing in this area. The article . . . [more]

Posted in: Legal Technology

Taming the Ghost in the Machine: Canada’s Journey to AI Regulation, Part 1

Throughout my career, I have been attracted to and fortunate enough to work on various initiatives that push the envelope in particularly challenging and fast-moving areas. This work can sometimes induce anxiety due to its unpredictable nature and pace, but it is never boring and it is often highly rewarding. That being said, nothing I have done in the past has come close to the pace of change and potential for impact than working in the management of risk for artificial intelligence (AI) implementation.

The unique combination of the speed of advancement of AI technology combined with the slow pace . . . [more]

Posted in: Legal Technology

Cheapening the Written Word

The last two years have seen excessive hype over the text generation functions that large language models facilitate, which doesn’t need to be remarked on here more than it already has. But, I do think it’s important to note that applications like word processors and email have been transformative for the practice of law and other knowledge work over the last 40 years, and this can be considered an expected continuation of this long term trend.

These types of tools all reduce the friction involved in creation of documents and mean that written material can be produced more quickly and . . . [more]

Posted in: Justice Issues, Legal Technology

Does AI Have a Soul? Can AI Show Empathy?

People’s Law School recently launched a ChatGPT-4 powered Chatbot to respond to questions posed by visitors to PLS’s website. The Chatbot is named Beagle+ and it has a very cute icon.

This PLS post describes the Chatbot and provides some examples of questions and responses. I was particularly intrigued with the assertion that it provides “helpful and empathetic” responses to peoples’ legal questions. I’m skeptical about AI’s ability to communicate effective empathy. But I was surprised to read the final example in the post:

Beagle+: Before you go, I just want to remind you to take care of

. . . [more]
Posted in: Dispute Resolution, Legal Technology

Apostille Convention Now in Force

The Hague Convention on the Abolition of All Forms of Legalization (known as the Apostille Convention) is now in force in Canada. Here is a link to the text of the Convention.

The practical result is that to use Canadian public documents (including confirmation of notarial status and signatures) in about 120 foreign countries, one will not have to go through the two-step process of getting the document authenticated by the province (and/or the federal government) and then ‘legalized’ by the consulate (or embassy) of the country of destination. Here is a list of the countries that are parties . . . [more]
Posted in: Legal Technology, Substantive Law: Legislation

Some Math Problems With AI

One of the problems with generative AI is that there are so many possibilities and inconclusive data. How often does it hallucinate? Each system claims certain odds, but who is certain? I’ve been mulling over a few hypotheticals where AI has a defined failure rate and the harms are clear and predictable. Of course there are dangers to generative AI beyond the hallucination rate, but I’d like to ignore all of that to puzzle over three variables: time, harm, and benefit. Assume there are 100 private-school students and twice a year they write a term paper independently. This year a . . . [more]

Posted in: Legal Information, Legal Technology

Someone on LinkedIn Sold Me These Magic Beans: Generative AI and Legal Research

The hype around generative AI and legal research continues, and it seems everyone has an opinion. There are concerns about use of AI in practice, but there is less clarity about how to approach finding sustainable solutions. It is however apparent that we need to consider the risks associated with using these systems, especially those that were not designed for certain uses. This is particularly important because general purpose tools like ChatGPT are likely to continue to be developed, and, given the complexity of navigating legal information, if they can be used with law they will be. The first solution . . . [more]

Posted in: Legal Information, Legal Technology

Schrödinger’s AI – Where Everything and Nothing Changes

Barely six months after an explosive Goldman Sachs report predicted massive economic and employment upheaval from large language models and generative AI, the Chief Information Officer of that same company reports that his company has no actual generative AI use cases in production. Both claims, much like the title of this article, are true, false, misleading and helpful all at once. ChatGPT, Dall-E, MidJourney and the slew of open source models that followed have undoubtedly and irrevocably changed our expectations of what we can achieve through technology, meanwhile our collective ability to change behaviours has both reinforced and belied . . . [more]

Posted in: Legal Technology

AI and Legal Ethics 2.0: Continuing the Conversation in a Post-ChatGPT World

Six months ago, I wrote a column about ChatGPT and other tools using large language models (“LLMs”). My aim there was to introduce this technology to readers and briefly outline intersections with legal ethics and access to justice issues. This column provides an update on this topic, including a deeper dive into legal ethics considerations.

I. What are we talking about?

My previous column included a basic overview about how ChatGPT and other tools built on LLMs work. I reshare the following two quotes as a starting point here:

A basic explanation of how ChatGPT works: “It is trained on

. . . [more]
Posted in: Legal Ethics, Legal Technology

Cyberinsurance: More Expensive, Less Coverage

Cyberinsurance Sticker Shock

We’ve been watching cyberinsurance get more and more expensive over the years. Perhaps in the wake of the extraordinary number of data breaches in 2023 (both small and large organizations), it is no wonder that a recent survey showed that respondents report an increase in insurance rates of 50-100% upon initial application or renewal. Ouch. You must also prepare yourself for an ordeal of six months or more to obtain or renew cyberinsurance. The August 2023 report from Delinea caused a lot of eyebrows to go up. Almost 80% of survey respondents have used their cyber insurance . . . [more]

Posted in: Legal Technology

Lawyers Become Poster Children for Failure to Verify ChatGPT Information

When Everyone in the Legal World Knows Your Name

We are sure that New York lawyers Steven Schwartz and Peter LoDuca are not especially happy to have become famous by way of failing to vet the accuracy of ChatGPT which made up cases and citations that become a part of the brief they submitted to New York Federal Judge P. Kevin Castel. The lawyers’ client, Roberto Mata, sued the airline Avianca, claiming he was injured when a metal serving cart struck his knee on a flight to Kennedy International Airport in 2019. When Avianca requested that Judge Castel toss out . . . [more]

Posted in: Legal Technology

Law Firm Employees Allegedly Misbehaving Make Headlines

You don’t have to go back far in history to read about the many misbehaviors of law firm employees. Whether the media stories concern the alleged actions of partners, associates or support personnel, there is plenty of fodder to make law firms rethink its hiring practices and firm culture to keep the firm name out of the headlines. Unfortunately, they aren’t always successful in achieving that goal. While we don’t have first-hand knowledge of the details, there are several examples of alleged misbehavior that we can learn from.

Data theft

One major risk for law firms is the theft of . . . [more]

Posted in: Legal Technology

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