Since I’m just back from France I thought it might be fun to point to one of the few government sponsored videos (entitled Crepes) that actually uses humour to get across a point about the necessity for interjurisdictional co-operation in the handling of accident benefits.

It comes from an excellent French blog, Precisement.org.

Les différentes voies de la communication juridique de l’Union européenne
Une histoire de crêpes
Ou la nécessité de coordination des sécurités sociales en Europe exposée en vidéo

It’s all about the need to carry your social security card on holiday. The EU Video . . . [more]

The Canadian government introduced two important new bills yesterday. Bill C-29 amends PIPEDA – I’ll leave commentary on that to David Fraser.

Bill C-28 is the “Fighting Internet and Wireless Spam Act” or FISA. It is essentially the same as the “Electronic Commerce Protection Act” that was proposed previously. Here is Industry Canada’s news release, and the bill itself.

It targets the sending of what we would typically call spam, or unwanted commercial email, as well as spyware and phishing.

From the news release:

The proposed FISA is intended to deter the most damaging and deceptive forms of . . . [more]

How can we reduce our workloads, and do the more interesting knowledge work? In his April 15th presentation “The Nature of Knowledge Work” Keith D. Swenson, VP of R & D for Fujistu America defined knowledge work as:

• Non-repeated
• Unpredictable
• Emergent
• Robust in the face of variable conditions

Presumably, then, all other work done by knowledge workers is information work. It is work that is repeated, predictable, routine or otherwise fairly straight-forward.

This is not a new consideration. We have been good at ensuring the repetitive or predictable work is given to people at more junior levels so . . . [more]

This is a bit of a global pot-pourri drawn from what I’ve been reading from elsewhere.

Access to Justice in Australia
Another Thomson/West acquisition – this time a Brazilian publisher was acquired
Harvard Law Library joins the Chesapeake Project
The Guardian picks up on Rob Martin’s hyperbolic rant against Canadian Legal Education
An English law firm outsources all of its non-billable activities, including its law library, IT and knowledge management.

. . . [more]

I attended an excellent conference session this week at the CALL/ACBD/MichALL Conference in Windsor. The session, titled Media Monitoring and Current Awareness: Tools in the Information Explosion. There was a panel of speakers including Casian Moscovici from NATIONAL Public Relations, Jillian Taylor a Librarian from Fasken Martineau, and Connie Crosby of Crosby Group Consulting (and Slaw too of course). Some presentation materials are already posted.

Media monitoring and current awareness take up a lot of time in the daily routine for the library staff at my firm. The pressures of knowing immediately when something critical is taking place have been . . . [more]

Earlier this week, I was at the annual conference of the Canadian Association of Law Libraries in Windsor, where I had the opportunity to hear Pierre-Paul Lemyre from LexUM.

He was speaking about the Guidelines for Canadian Court Web Sites being developed by the Canadian Centre for Court Technology.

He mentioned that the Centre is organizing a Canadian Forum on Court Technology in Ottawa on September 22 and 23.

The final version of those web site guidelines should be about ready by then. Slaw contributor Patrick Cormier described the process for developing those guidelines in January 2010. . . . [more]

I had the pleasure of presenting on knowledge management at the CALL/ACBD/MichALL law library conference currently underway in Windsor, Ontario. I shared the panel with Ginevra Saylor of Fraser Milner Casgrain, Denise Bonin of andornot, and SLAW’s own Simon Fodden.

It would appear that knowledge management is alive and well, albeit perhaps in an evolving manner. I will try to post shortly in more detail on the discussions that ensued at the session but thought for now I would post here at the following link a PDF of the paper I submitted called The Evolution of Law-Related Knowledge . . . [more]

Updated versions of Peg Duncan’s amazing Canadian focused e-discovery reading list and case law digests have just been posted, respectively, on the e-discovery page on practicePRO’s website and on the Ontario Bar Association’s site. Both are extremely helpful resources for lawyers that need to deal with electronic discovery related issues.

Cross posted on Avoid a Claim . . . [more]

I recently attended the KMWorld web event “Developing a Knowledge Sharing Culture in the 21st Century.” The speaker, Ashley Gorringe from Google Enterprise, provided some insights into Google’s vision of cloud computing and how it can create a culture that allows all aspects of an organization to move insync. Here are some highlights from the discussion:

Characteristics of work tools that are designed for today’s knowledge worker:

• Utilize the power of networks. Must be social.
• Not tied to a desktop computer.
• Can access information and projects very quickly.
• Must work on mobile devices.
• Access information anytime and from anywhere.

A number of groups have taken to Twitter for weekly scheduled chats. The conversation from everyone (whether you have them in your Twitter contacts list or not) is pulled together with a designated tag. Of course, this only works if you have a public Twitter account; with closed accounts only those who follow you will see your part of the conversation.

One of the latest entries into the Twitter chat arena is KMers, organized by Robert Swanwick, affectionately known to everyone as Swan. KMers covers topics in the area of Knowledge Management.

Previous chat events have included:

• The Changing

Despite the debate about whether tweets are a valid form of writing and what Google and the Library of Congress are doing with tweet archives, privacy etc., I want to write about archiving twitter streams. Perhaps if I put my thoughts out there (on the web) I believe I will be able to find those thoughts later when I need them. In 140 character thought bytes.

Steve has written about the value of tweeting at a conference and Simon F. has written about archiving tweets, but things have changed a bit (byte) as they tend to do.

The Legal . . . [more]

Happy Earth Day. Today is a good day to think about consumption.

The concept of the paperless office has been mentioned on Slaw in the past: How to Take Your Law Firm Paperless which links to a Lawyers Weekly article quoting our own Omar Ha-Redeye and Revisiting the Paperless Office to name just a few. There is also a great roundup on the Cyberlaw Central blog on “paperless” topics from the 2010 ABA Techshow.

A paperless office may not be universally achievable immediately in an organization but using less paper certainly is. Here are some easy things you can do: . . . [more]