Prior to Ontario’s most recent provincial election, I didn’t know much about Pro Bono Ontario (“PBO”), a registered charity since 2001 which serves just under 30,000 clients each year from 11 locations. I wasn’t a litigator, and my clients were large corporations, not regular, everyday Canadians, so it wasn’t part of my world. But earlier this year, PBO gave a most impressive presentation to the Legal Innovators Roundtable describing how it was achieving maximum impact with a modest budget through its Free Legal Advice Hotline, using a thoughtful blend of volunteers as well as old and new technology. It sounded . . . [more]

The issue

Microsoft supports its operating systems for only a fixed period of time after that version is replaced. For Windows 7 support ends in January 2020.

Why does it matter?

Microsoft will no longer provide bug fixes or security updates. And no longer provide technical support. Continuing to use Windows 7 after that date thus carries a higher risk of security problems and software incompatibility problems. About 40% of PC’s still use Windows 7, so a lot of computers need to be updated.

What do you need to do about it?

January 2020 sounds like it is a . . . [more]

The Office of the Information and Privacy Commissioner of Alberta has published guidelines on how to manage emails to minimize organizational risks and expenses that could be caused by a privacy breach. The guidelines indicate that “In light of the vast quantities of email sent and received daily by an organization, email management is not just a records management issue, but is also a necessary business process” that should be managed in accordance with records management principles and the requirements of Alberta’s access to information and privacy legislation. Although the guidance provided in this document is directed at managing emails, . . . [more]

In France, the right to disconnect was made law on January 1, 2017, “requiring employers to have clear policies in place regarding when employees engage in workplace communication outside of the office and when on vacation.” This law is because of a French Supreme Court Case in 2001 that “held that “the employee is under no obligation either to accept working at home or to bring there his files and working tools”. In 2004, this principle was confirmed again by the French Supreme Court which added in this case, “the fact that [the employee] was not reachable on his cell . . . [more]

Important changes to the Canada Labour Code were recently made (i.e., Bill C-63 and C-86, among others), but the government’s work to modernize the Canada Labour Code isn’t done yet. On February 20, 2019, the federal government convened an independent expert panel to provide advice on five complex workplace issues facing Canadian employers and employees due to the changing nature of work. . . . [more]

A recent Alberta privacy case, P2019-ND-006 (in PDF), deals with a breach of salary information about identifiable individuals under the Personal Information Protection Act(PIPA). The Office of the Privacy Commissioner of Alberta found that “A reasonable person would consider that the identity and salary information could be used to cause the significant harms of hurt, humiliation and embarrassment, particularly if shared with individuals who have a personal or professional relationship with the affected individuals.”

What happened?

It’s Thursday evening in New Orleans, Oct 4, halfway through the Clio Cloud Conference. Following Jack Newton’s opening keynote it’s easy to tell we’re on the front lines of legal tech. Some solid intel :

• Lexicata and Clio Grow: Los Angeles-based Lexicata — a client intake and CRM tool that’s optimized to work as an integration with Clio — has been acquired by the ambitious British Columbia-based legal tech company and conference host. The move effectively grows the practice management tool beyond its base fitness to deal with active client files and practice management (time keeping, document management,

The 2017 Ontario Accessibility Compliance and Enforcement Report is now available online and outlines the activities undertaken by the Accessibility Directorate of Ontario in 2017 to oversee compliance with the Accessibility for Ontarians with Disabilities Act and its accessibility standards.

The report explains the results of the December 31st compliance reporting obligations of obligated organizations, and the various audits and inspections conducted by the Accessibility Directorate of Ontario in 2017. Overall, the report clearly indicates that there is a lot of enforcement work still needing to be done for Ontario to reach the goal of becoming an accessible province . . . [more]

A U.S. colleague with a technology practice was recently asked to take payment for her legal services in Bitcoin. She is not sure she has the right to do so.

What about in Canada? Would any law society here allow such payment? Do payments have to be more subject to regulation via known financial institutions? Certainly the rules about trust accounts demand traditional accounting. Why would a general payment with a digital currency be a problem, though? . . . [more]

Not long ago, the US Supreme Court opined in Riley v. California:

Modern cell phones are not just another technological convenience. With all they contain and all they may reveal, they hold for many Americans the privacies of life.

Riley involved evidence of serious criminal activity (gang shootings, drugs, firearms, etc.).

Notwithstanding this, SCOTUS decried warrantless cell phone searches and laid the groundwork for its conclusion that, in laypersons’ terms, snooping through someone’s cell phone is not just rude… it has become an extraordinarily intrusive act. The Court underscores that these devices contain a “digital record of nearly every . . . [more]

If you care about solicitor-client privilege, travel to the US and use computing technology, then read this:

By its own admission, US border protection conducted five-times as many electronic media searches in a single year—4,764 in 2015 to 23,877 in 2016.

Yup. That’s 500% more cause for anyone travelling to the US to be concerned. Should Canadian lawyers be cautious too? Yes.

America’s digital rights sentinel, Electronic Frontier Foundation, just released its 2017 reboot to its guide for mitigating risks to digital privacy when travelling to the US. The newly minted guide (last revised in 2011) is titled “Digital . . . [more]

On November 2, 2016, the Nova Scotia government proposed accessibility legislation to promote equality of opportunity and increase the inclusion and participation of Nova Scotians who have disabilities or functional limitations in all areas of everyday life by promoting and encouraging the prevention, reduction and removal of barriers.

Moreover, the government intends to help make Nova Scotia a more accessible and inclusive place to live and work. . . . [more]