Robots Aren’t Us
These are excerpts from what appears to have been a New York Times column which you can now find at http://www.lexisone.com/balancing/articles/n010008e.html – Why Nobody Likes A Smart Machine – on human-machine interaction.
. . . [more]Dr. Norman, a cognitive scientist who is a professor at Northwestern, has been the maestro of gizmos since publishing ”The Design of Everyday Things,” his 1988 critique of VCRs no one could program, doors that couldn’t be opened without instructions and other technologies that seemed designed to drive humans crazy.
And the worse news is that the gadgets of Christmas future will be even harder to command, because


