Doctors: They’re Just Like Us (Lawyers)
In 2009, Dr. Atul Gawande published The Checklist Manifesto, to general acclaim. Even Malcolm Gladwell and The New York Times loved it. And it sent many legal knowledge managers into paroxysms of delight. The book helped many of us move from the drudgery of drafting templates and precedents to simplifying processes and managing matters by checklists. This dovetailed nicely with a then-emerging focus on legal project management and process improvement.
Once again, Dr. Atul Gawande is a step ahead of most of us in the legal technology community, by writing about doctors’ pure, burning hatred of the software . . . [more]
